
Customer Service Executive/Officer
3 days ago
· Quote and propose air freight solutions to customers
· Coordinate with airlines on rates and bookings
· Liaise with customers on export shipment instructions and booking updates
· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc
· Prepare job sheets for Operations to follow up
· Check shipments status / uplift
· Job costing
· Resolve problems when they crop up
Requirements:
- Minimum education in Diploma or equivalent
- At least 1 year of working experience in freight forwarding/logistics
- Self-motivated and possess a positive customer-oriented mind set
- Strong verbal and communication skills
- Good team player
Leadership
Microsoft Office
Microsoft Excel
Interpersonal Skills
Direct Sales
Air Freight
Freight
Product Demonstration
Communication Skills
Budgeting
Team Player
Human Resources
Microsoft Word
Crop
Customer Service
Facilities Management
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