Account Manager, Digital Natives, SMB, Google Cloud
1 week ago
Product area
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Job descriptionThe Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Additional job descriptionThe Google Cloud Small/Medium Businesses (SMB) team focuses on working with small and medium-sized businesses, startups, and digital native customers. As an Account Manager, you will help to develop the business, bring Google's portfolio into SMB companies around the world, and manage complex customer and stakeholder relationships with ease.
QualificationsJob responsibilities
- Manage a portfolio of existing Google Cloud customers to maintain and grow their existing business.
- Identify opportunities to advocate for other parts of the Google product and services portfolio.
- Share customer feedback with Product and Marketing to plan and motivate the business growth, potential of opportunities, marketing efficiency, and investment to achieve customer business results.
- Partner and collaborate with other customer-facing organizations in Google Cloud to develop successful account strategies that direct company resources.
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in one or more of the following: sales, building client relationships, or account management.
- Experience with technology sales with a focus on developing relationships with current business customers and growing their spend.
- Experience in collaborating with channel partners, systems integrators, and third-parties to deliver and manage implementation of solutions.
- Experience managing multiple tasks with shifting priorities and varying deadlines.
- Experience in sales covering markets of Thailand, Malaysia, or Pakistan.
- Experience with, and a passion for, technical or business engineering in cloud, technology, computer science or information systems.
- Ability to identify key customer patterns to develop strategies for customer growth.
- Excellent communication, presentation, problem-solving, and management skills.
Management Skills
Sales
Scalability
Channel Partners
Hardware
Customerfacing
Google Cloud Platform
Marketing
Account Management Experience
Reliability
Advocate
Google Cloud
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Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full timeProduct area Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to...
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