
Customer Service Advisor
2 weeks ago
Job Description:
- In charge of identifying and responding to customers' needs by providing accurate information and advice
- Responsible for handlingcustomer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
- Taking charge of preparing quotation and raise Work Orders as well as raising of job orders to workshops & contractors
- Responsible in coordination with internal and external stakeholders like customers, contactors, workshop & etc
- In charge of liaising with controllers & contractors on service/repair quality and price of work
- Taking charge in following up with workshop & contractors on the service and repair of the vehicles and feedback to customers
- Perform related duties as assigned.
Job Requirement:
- Min Nitec and above
- Min 1 year of working experience in customer service / administrative / support function
To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.
Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.
RN Care Pte. Ltd.
EA License No: 17C8900
Tell employers what skills you haveMicrosoft Office
Customer Service Operations
Administration
Vehicles
Driving License
Team Management
Time Management
Warranty
Automotive Industry
Customer Satisfaction
Team Player
Customer Service
Automotive Engineering
Mechanical Engineering
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