Customer Service Advisor

5 days ago


Singapore STAFFKING PTE. LTD. Full time

Location: North
- 5.5 days Alternate Saturday
- Bonus provided OT Payable

**Job Scope**:
**Customer Service Advisor ($2k - $2.6k Basic - North Area)
- Represent the company positively and professionally.
- Understand and address customer needs.
- Handle customer complaints promptly and effectively.
- Coordinate with various stakeholders such as customers, contractors, and workshops.
- Prepare quotations and raise work orders.
- Communicate job orders to workshops and contractors.
- Ensure service/repair quality and pricing meet standards.
- Follow up with workshops and contractors on vehicle service/repair.
- Update customers on service/repair schedules and vehicle collection.
- Investigate and resolve customer complaints within guidelines. Escalate urgent issues to supervisors.

**Job Requirement**:

- Minimum 'N' Level
- Knowledgeable in computer skills

To Apply, kindly click on the "APPLY NOW" button.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)



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