
Customer Service Executive
5 days ago
Company
Blooms is a tech startup in the home-fix and renovation space. We build innovative technological solutions to solve latent big problems in this conventional industry. Game for it?
Roles & Responsibilities
We are looking for a customer-oriented Customer Service Executive, customer-facing role, to join our growing team. You'll play a key part in daily customer service & operations.
Need to have experiences in retail space exposure, basic compter skills, pleasant voice, with friendly and bubbly vibes.
Key Responsibilities
- Manage customer-relation-management softwares (whatsapp-based).
- Operate Blooms' app backend system (training will be provided).
- Deal with walk-in & app-booking customers, explain service contents to them, assist them in bookings.
- Educate and demostrate Blooms' app use to customers.
- Business operations.
- Serve customers at shop front on weekends.
Benefits.
- Travel opportunity to countries Blooms serve.
- Pioneering position, opportunties for career advancement.
Direct Customer Service
Microsoft Office
Microsoft Excel
Customer Service Operations
Customerfacing
Administration
Communication Skills
front line customer service
Customer Satisfaction
Customer Service
Customer Service Experience
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