L2 Desktop Support Engineer

2 weeks ago

Singapore TALENTO MELD PTE. LTD. Full time
Roles & Responsibilities

Role: L2 Desktop Support Engineer

Location: Changi

Working Hours: 8:30 am to 6:00 pm, Mondays to Fridays

Working Hours: 7:00 am to 3:00 pm, Saturdays (Once or Twice in a month)

Type of Role: Contract (12 months renewable)

Remuneration: Base Salary - $4,200

Remuneration: Transport and Mobile Claims - $300

Renumeration: 1 month bonus upon completion of 12 months' contract (subjected to attendance, performance etc..)

START DATE: 1 OCT 2025 (G50 Clearance required)

Responsibilities:

  • Provide Level 2 IT support to users.
  • Troubleshoot and resolve escalated technical issues from Level 1 support, remotely or onsite.
  • Apply monthly update patches, software upgrades for Software Applications and provide Maintenance to both Hardware and Software issues.
  • Handle operating system imaging and deployment.
  • Log and resolve incidents using ITSM tools.
  • Maintain IT documentation, inventory tracking, and standard user guides.
  • Collaborate with infrastructure/network teams on advanced troubleshooting.
  • Participate in system upgrades, rollouts, and migration activities.
  • Assist other IT related issues or requests or activities when required.

Requirements:

  • Minimum ITE/Diploma/BSc in Computer Science or relevant disciplines.
  • Minimum of 2 to 4 years' experience as a L2 desktop support specialist.
  • Hands-on experience with Windows/Linux/Mac OS environments.
  • Knowledge of Azure cloud environment.
  • Working knowledge of office automation products and computer peripherals, like printers and scanners.
  • Knowledge of network security practices and anti-virus programs.
  • Excellent problem-solving and multitasking skills.
  • Customer-oriented attitude.

For a confidential discussion, interested applicants please kindly send your updated resume, with your current and expected salary details.

Tell employers what skills you have

Outlook
Troubleshooting
Microsoft Office
Windows 10
Azure
Hardware
Laptops
Multitasking Skills
Inventory
Windows 7
Computer Hardware
Operating Systems
Windows
Office Automation
Network Security
Technical Support

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