Delivery Supervisor

4 weeks ago

Singapore SENSORY PROJECT PRIVATE LIMITED Full time
Roles & Responsibilities

Job description:

Delivery Supervisor / Operations Executive

Company: Koko Delivery

Employment Type: Full-Time

Job Overview

Koko Delivery is seeking a dedicated and detail-oriented Delivery Supervisor / Operations Executive to oversee daily delivery operations, manage our team of drivers, and ensure timely, safe, and accurate deliveries. You will play a vital role in maintaining operational excellence, ensuring customer satisfaction, and upholding our core values of reliability, safety, accountability, and customer satisfaction.

Key Responsibilities

  • Team Leadership: Lead and motivate the delivery team to ensure punctuality, professionalism, and adherence to company values.
  • Operational Oversight: Oversee driver shifts, coordinate with clients for smooth operations, and ensure the readiness of drivers at the start of each day.
  • Safety and SOP Enforcement: Ensure all drivers follow safety protocols and standard operating procedures (SOPs), providing guidance in case of incidents and ensuring proper reporting.
  • Driver Management:
  • Create and manage driver schedules.
  • Handle time-off requests and source freelance drivers during peak delivery times.
  • Able to find freelance / part-time drivers for deliveries
  • Performance Monitoring:
  • Track driver KPIs, including delivery timeliness, customer satisfaction, and any incidents.
  • Conduct regular evaluations and implement performance improvement plans as needed.
  • Training and Development:
  • Train new drivers on tools, protocols, and customer service.
  • Provide ongoing refresher training sessions to ensure drivers remain updated on policies and safety procedures.
  • Compliance and Reporting:
  • Ensure all drivers adhere to company policies and procedures.
  • Assist in reporting any incidents, such as accidents or customer complaints, in a timely and accurate manner.
  • Coordination and Communication:
  • Daily check-ins with drivers to ensure smooth operations.
  • Act as the primary point of contact for driver concerns and escalate issues to higher management when necessary.

Requirements

  • Proven experience in delivery operations, logistics, or a similar supervisory role.
  • Strong leadership skills with the ability to motivate and manage a team.
  • Excellent communication and problem-solving abilities.
  • Familiarity with delivery management software, such as Detrack and Elastic, is an advantage.
  • Ability to work well under pressure and handle tight delivery schedules.
  • A strong understanding of safety regulations and customer service.
  • Flexibility to manage schedules, including sourcing temporary drivers during peak times.

Why Join Us?

  • Supportive Team Environment: Be a part of a company that values teamwork and personal growth.
  • Operational Excellence: We provide the tools and resources to help you lead your team effectively.
  • Impactful Role: You will play a critical role in ensuring smooth daily operations and delivering happiness to our customers.
Tell employers what skills you have

WMS
Store Operations
Assertive
Operational Excellence
Work Well Under Pressure
Enforcement
Customer Care
Compliance
Team Leadership
Pressure
Customer Satisfaction
Kaizen
Customer Service
Delivery Management

  • Operation Supervisor

    2 weeks ago

    Singapore INITIAL DELIVERY PTE. LTD. Full time

    Logistic Supervisor Salary range $7000 to $8000 depends on experience. Job Responsibilities: - manage a team of drivers and delivery workers - ensure smooth operation of the delivery system - other ad hoc duties as required -Monday to Saturday (PH and Sunday OFF ) -operation hour 8.30 am to 6.30 pm

  • Class 3 Delivery Driver

    2 weeks ago

    Singapore READY DELIVERY PTE. LTD. Full time

    Van/Lorry Driver - Class 3 (Manual/Auto) - Physically Fit - Independent - Able to speak and read English - Require simple computer knowledge, able to use Delivery Apps & Whatsapp - 5.5 Days work (Monday - Friday 0900-1800, Saturday 0900 - 1300) (Depends on cases, will be able to go back early if given tasks/jobs completed for the day.) - Van/Lorry will be...

  • Fleet Supervisor

    2 weeks ago

    Singapore THE DELIVERY SOLUTIONS PTE. LTD. Full time

    The Delivery Solutions has expanded its market share of parcel delivery and project. We are looking for Fleet Supervisor to manage our increase of manpower. 5 days work week. 8am to 5.30pm. **Job Description**: - Processing inbound and coordinate all dispatching actions needed. - Handle parcel exceptions such as missorted and damaged parcels and...

  • Delivery Supervisor

    4 days ago

    Singapore SENSORY PROJECT PRIVATE LIMITED Full time

    Job description: Delivery Supervisor / Operations Executive Company: Koko Delivery Employment Type: Full-Time Job Overview Koko Delivery is seeking a dedicated and detail-oriented Delivery Supervisor / Operations Executive to oversee daily delivery operations, manage our team of drivers, and ensure timely, safe, and accurate deliveries. You will...

  • Delivery Supervisor

    1 week ago

    Singapore SENSORY PROJECT PRIVATE LIMITED Full time

    Roles & Responsibilities Job description: Delivery Supervisor / Operations Executive Company: Koko Delivery Employment Type: Full-Time Job Overview Koko Delivery is seeking a dedicated and detail-oriented Delivery Supervisor / Operations Executive to oversee daily delivery operations, manage our team of drivers, and ensure timely, safe, and accurate...

  • Delivery Driver Supervisor

    4 days ago

    Singapore HR SOLUTIONS CONSULTANTS LLP Full time

    We are hiring wholesale fruit and vegetables delivery driver Supervisor. If you can meet the following requirements, we welcome you to join us: 1) Have a valid singapore class 3 driving license with 5 years driving experience 2) knowledge in wholesales for fruits industy 3) must be a team players and able to work in shift

  • Logistics Supervisor

    2 weeks ago

    Singapore beBeeLogistics Full time $3,500

    Job Title: Logistics Supervisor - Delivery ExpertWe are seeking an experienced Logistics Supervisor to lead a team of delivery drivers and ensure timely and efficient delivery of goods. As a key member of our operations team, you will play a crucial role in driving business growth and improving customer satisfaction.Responsibilities:Supervise a team of...

  • Delivery Operations Supervisor

    2 weeks ago

    Singapore beBeeLeadership Full time $4,000 - $6,000

    Job Title: Delivery Operations SupervisorOversight and management of delivery drivers to ensure they possess the necessary skills and knowledge for efficient performance.Design and implementation of daily delivery schedules to optimize productivity and on-time delivery.Identification and resolution of issues that may arise during delivery, including...

  • Warehouse Supervisor

    2 weeks ago

    Singapore Talent Trader Group Pte Ltd Full time

    **About the job Warehouse Supervisor (Delivery/ West)**: **Responsibilities**: - Monitor on time delivery of parts. - Lead warehouse assistant and handling daily operational matters. - Supervise good parts flow in the factory production area. - Liaise with sub-contractor for receive or issue of parts - Disposing waste products and metal...

  • Delivery Supervisor

    2 days ago

    Singapore SENSORY PROJECT PRIVATE LIMITED Full time

    Job description: Delivery Supervisor / Operations Executive Company: Koko Delivery Employment Type: Full-Time Job Overview Koko Delivery is seeking a dedicated and detail-oriented Delivery Supervisor / Operations Executive to oversee daily delivery operations, manage our team of drivers, and ensure timely, safe, and accurate deliveries. You will play a...