Delivery Supervisor

2 weeks ago

Singapore SENSORY PROJECT PRIVATE LIMITED Full time

Job description:
Delivery Supervisor / Operations Executive

Company: Koko Delivery
Employment Type: Full-Time

Job Overview

Koko Delivery is seeking a dedicated and detail-oriented Delivery Supervisor / Operations Executive to oversee daily delivery operations, manage our team of drivers, and ensure timely, safe, and accurate deliveries. You will play a vital role in maintaining operational excellence, ensuring customer satisfaction, and upholding our core values of reliability, safety, accountability, and customer satisfaction.

Key Responsibilities
- **Team Leadership**: Lead and motivate the delivery team to ensure punctuality, professionalism, and adherence to company values.
- **Operational Oversight**: Oversee driver shifts, coordinate with clients for smooth operations, and ensure the readiness of drivers at the start of each day.
- **Safety and SOP Enforcement**: Ensure all drivers follow safety protocols and standard operating procedures (SOPs), providing guidance in case of incidents and ensuring proper reporting.
- **Driver Management**:

- Create and manage driver schedules.
- Handle time-off requests and source freelance drivers during peak delivery times.
- Able to find freelance / part-time drivers for deliveries
- **Performance Monitoring**:

- Track driver KPIs, including delivery timeliness, customer satisfaction, and any incidents.
- Conduct regular evaluations and implement performance improvement plans as needed.
- **Training and Development**:

- Train new drivers on tools, protocols, and customer service.
- Provide ongoing refresher training sessions to ensure drivers remain updated on policies and safety procedures.
- **Compliance and Reporting**:

- Ensure all drivers adhere to company policies and procedures.
- Assist in reporting any incidents, such as accidents or customer complaints, in a timely and accurate manner.
- **Coordination and Communication**:

- Daily check-ins with drivers to ensure smooth operations.
- Act as the primary point of contact for driver concerns and escalate issues to higher management when necessary.

**Requirements**:

- Proven experience in delivery operations, logistics, or a similar supervisory role.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication and problem-solving abilities.
- Familiarity with delivery management software, such as **Detrack**and **Elastic**, is an advantage.
- Ability to work well under pressure and handle tight delivery schedules.
- A strong understanding of safety regulations and customer service.
- Flexibility to manage schedules, including sourcing temporary drivers during peak times.

Why Join Us?
- **Supportive Team Environment**: Be a part of a company that values teamwork and personal growth.
- **Operational Excellence**: We provide the tools and resources to help you lead your team effectively.
- **Impactful Role**: You will play a critical role in ensuring smooth daily operations and delivering happiness to our customers.

  • Operation Supervisor

    1 week ago

    Singapore INITIAL DELIVERY PTE. LTD. Full time

    **Logistic Supervisor**: - **Salary range $7000 to $8000 depends on experience.** **Responsibilities**: - manage a team of drivers and delivery workers- ensure smooth operation of the delivery system- other ad hoc duties as required- Monday to Saturday (PH and Sunday OFF )- operation hour 8.30 am to 6.30 pm

  • Delivery Supervisor

    4 days ago

    Singapore WORLD FASHION LOGISTICS PTE. LTD. Full time

    Job Overview: Delivery Department Supervisor will be responsible for overseeing and optimizing the delivery operations of the company. The role is pivotal in ensuring that products are delivered to customers in a timely and efficient manner. Will need to manage the delivery team and collaborate with various stakeholders. Key Responsibilities: **Team...

  • Delivery Supervisor

    5 days ago

    Singapore SENSORY PROJECT PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob description:Delivery Supervisor / Operations ExecutiveCompany: Koko DeliveryEmployment Type: Full-TimeJob OverviewKoko Delivery is seeking a dedicated and detail-oriented Delivery Supervisor / Operations Executive to oversee daily delivery operations, manage our team of drivers, and ensure timely, safe, and accurate deliveries....

  • Haulage and Delivery Supervisor

    2 days ago

    Singapore beBeeLogistics Full time $40,000 - $65,000

    Job Title:Haulage and Delivery SupervisorAbout the Role:We are seeking a skilled Haulage and Delivery Supervisor to oversee the loading, transportation, and offloading of goods.Key Responsibilities:Inspect and maintain vehicle condition to ensure safe transport.Develop efficient routes for timely deliveries.Collaborate with drivers to resolve any issues...

  • Delivery Fleet Supervisor

    5 days ago

    Singapore HAZEL FLORIST & GIFTS PTE LTD Full time

    Looking for Team Leader/Supervisor (Manufacturing, Transport & Logistics) Full time **Responsibilities** Planning and allocating routes to drivers Monitoring delivery fleet performance of internal staff drivers and external contractor partners Assisting drivers in failed deliveries and delivery disputes Update delivery status of drivers with delivery...

  • Delivery Driver Supervisor

    2 weeks ago

    Singapore HR SOLUTIONS CONSULTANTS LLP Full time

    We are hiring wholesale fruit and vegetables delivery driver Supervisor. If you can meet the following requirements, we welcome you to join us: 1) Have a valid singapore class 3 driving license with 5 years driving experience 2) knowledge in wholesales for fruits industy 3) must be a team players and able to work in shift

  • Delivery Fleet Supervisor

    6 days ago

    Singapore MXHL PTE. LTD. Full time

    **About the Role** As a Fleet Supervisor, you will be responsible of managing our in house delivery fleet and subcontractors. This is a full-time position that plays a crucial role in ensuring the efficient and effective operations of the company's delivery fulfilment. **What you'll be doing** Route Planning And Optimization - Develop and implement...

  • Service Delivery Supervisor

    3 days ago

    Singapore beBeeTeamLead Full time

    Job Title: Service Delivery Supervisor "> We are seeking a highly skilled and experienced Service Delivery Supervisor to join our team. As a key member of our operations, you will play a vital role in ensuring that our service delivery standards are consistently met. "> Key Responsibilities: Staffing and Leave Management: Oversee staffing needs and...

  • Delivery Supervisor

    4 days ago

    Singapore LEE LUM HUAT PTE. LTD. Full time

    **Job Description**: - Manage delivery fleet and route - Supervise and lead team of delivery drivers - Consolidate sale orders - Ensure that goods are in order before deliveries - Delivering of goods to customer's location like coffee shops, food courts, restaurants, market etc - Ensure that delivery is correct and follow the routing to complete daily...

  • Delivery Supervisor

    2 weeks ago

    Singapore THE SOY COMPANY PTE. LTD. Full time

    **_What you'll do: _** - To complete daily deliveries safely - Loading and unloading of goods onto vehicle - Ensure the right quantity and order deliver to customer - Perform timely delivery to customer premises with goods in good condition - Ensure all invoices & delivery order to be chopped & signed by customer - Operates the vehicle in the safest manner...