Contract Bank Support Staff

2 weeks ago

Singapore SUCCESS HUMAN RESOURCE CENTRE PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities:

  • Plan and execute marketing campaigns to drive overall business objectives. This includes working with interal and external stakeholders on campaign mechanics, with creative and media agencies on artwork and media plan, with Marketing team on overall management of marketing calendar of activities and with the Analytics team on leads extraction.
  • Manage monthly BAU customer communications by curating relevant deals to drive usage and engagement.
  • Handle end-to-end fulfillment of marketing campaigns.
  • Track and report the team's key performance indicators (KPIs)
  • Handle and resolve customer issues &/or enquiries from customer touchpoints, such as Contact Centre and Branches.
  • Process invoices promptly and ensures that marketing expenditures are well within budget.
  • Track overall A&P budget.
  • Handle all administrative support and other related duties, such as filing, minutes taking, organizing meetings, etc.
  • Other ad-hoe duties as assigned by supervisor.

Period:

  • 1 year contract (renewable)

Location:

  • Raffles Place

Working Hours:

  • 9am to 6pm, Monday to Friday

Salary:

  • up to $3,300 (depending on experience)

Job Requirements:

  • Minimum Diploma qualifications in banking, finance, marketing or related-fields and have relevant work experience in process mapping, campaign management/operations, or project coordination.
  • Strong knowledge of end-to-end process mapping and workflow documentation.
  • Experience supporting campaign setup, execution, and fulfilment.
  • Familiarity with system migration projects, including writing user stories and conducting UAT (User Acceptance Testing).

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Tell employers what skills you have

UAT
Customer Experience
Social Media
Campaigns
Credit Cards
Marketing
MS Office
Writing
Human Resource
Communication Skills
Administrative Support
Banking
Project Coordination
Team Player
Customer Service
Tenacious
Screening
Vlookup
KPI
Mapping

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