Junior Captain
1 week ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
As the world's leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 'Singapore's Best Hotels' and Top 5 'Singapore's Best Hotel Spas' in Travel + Leisure's Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore
About the role:
Junior Captain / Captain
The Junior Captain / Captain is an essential member of the Food & Beverage team dedicated to providing exceptional and memorable dining experiences to our guests.
What you will do:
The Junior Captain / Captain provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Anticipate guests' needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials.
What you bring
- Minimum of 1 year of service experience in a luxury hotel or Michelin restaurant.
- Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
- Skilled in building and maintaining relationships across departments and with guests.
- The ability to multitask and prioritize is also essential for this position.
- Adaptable to working in a fast-paced environment and be attentive.
What we offer:
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
- Career growth opportunities
- Unique strong culture
- Best-in-industry training
- Complimentary stays at Four Seasons properties (based on availability), with discounted meals
- Paid holidays/vacation
- Dental and medical/life insurance
- Employee service awards/Birthday Gift
- Annual employee party/social and sporting events
- Complimentary meals in dedicated employee restaurant
Schedule & Hours:
This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays
Tell employers what skills you haveAbility to Multitask
Always Punctual
Listening Skills
Restaurants
Leisure
Work Well Under Pressure
VIP
Sanitation
Approachable
Attentive
Adaptable
Vigilance
Customer Satisfaction
Customer Service
Service Excellence
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