Customer Service Officer

Roles & ResponsibilitiesCustomer Service Duties:Handle inbound calls, emails, and messages to assist customers with inquiries. Provide accurate product information and pricing details. Address and resolve customer complaints in a professional manner. Maintain excellent customer relationships to drive repeat business. Assist Sales Director in sales...

Roles & ResponsibilitiesCompany BackgroundGuangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.Core...

Roles & ResponsibilitiesResponsibilities:· To handle order processing and expedite customers' orders to ensure on-time delivery of goods· Prepares the necessary paperwork, such as delivery orders, invoices, and other documents for air or sea freight arrangements.· Liaise with internal departments to expedite the sales order.· Perform any other admin...

Roles & ResponsibilitiesJob Responsibilities:To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day To perform billing and ensure the accuracy of the invoices raised To perform data entry into the respective systems in an accurate and timely...

Roles & ResponsibilitiesCompany DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight...

Roles & ResponsibilitiesJob HighlightsLunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands) Attractive Bonus Scheme 5 days' work week(i.e., 8.30am to 5.30pm)Job Responsibilities:To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of...

Roles & ResponsibilitiesWorking hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm2 days off per week (1weekday ,1 weekend)Job Description• Handle all new and/or existing customers appointment booking.• Attend to walk-in customers at the outlet.• Assist all customers enquires via emails and callings, including cold calling.• Assist...

Roles & ResponsibilitiesRESPONSIBILITIES1. To manage customer's shipment request and communicate promptly.2. Ensure timely co-ordination to finalize booking process with customer and perform booking process into system.3. Attend to customer's requests for container re-use, cargo claims, cross-bookings, container detention, damage container handling, and...

Roles & Responsibilities RESPONSIBILITIES 1. To manage customer's shipment request and communicate promptly. 2. Ensure timely co-ordination to finalize booking process with customer and perform booking process into system. 3. Attend to customer's requests for container re-use, cargo claims, cross-bookings, container detention, damage container handling, and...

Roles & ResponsibilitiesDaily job attendance at the residence site for export / import packing and local moving. To coordinate and ensure smooth operation of our moving service. To provide coordination and communication between customer and packers. To perform pre-moving survey at residence and quotation. To liaise with...

Roles & ResponsibilitiesJob Responsibilities: Provide excellent customer service to depot visitors and clients. Handle inquiries, complaints, and requests in a professional and timely manner. Coordinate with internal teams to ensure smooth operations at the depot. Maintain accurate records of customer interactions and transactions. Assist in inventory...

Roles & Responsibilities Roles & Responsibilities: Coordinate and process inquiries through the business, liaising with internal personnel and customers, achieving customer expectations and deadlines Create techno-commercial quotations and drawings Execute, support and monitor orders till shipment including coordination with manufacturing facilities and...

Roles & ResponsibilitiesRoles & Responsibilities:Coordinate and process inquiries through the business, liaising with internal personnel and customers, achieving customer expectations and deadlines Create techno-commercial quotations and drawings Execute, support and monitor orders till shipment including coordination with manufacturing facilities and...

Roles & ResponsibilitiesCompany ProfileSingapore's First Flameless/Aqua/Water Cremation Provider for Pets. A local provider run by pet lovers, for pets. Based in Singapore. Redefining funeral aftercare, with unique & innovative technology, products, and service offerings. Our approach is to revolutionise the funeral industry and provide a more sustainable...

Roles & ResponsibilitiesJob Responsibilities:• Provide support to import/export shipments processing and arrangement• Co-ordination with various parties (including customers, overseas agents,carriers, NVOCC, co-loaders) on shipments clearance/delivery/collection• Handle a full spectrum of import and export documentation.• Create job information into...

Roles & ResponsibilitiesSUMMARY:We are looking for a dynamic and customer-centric individual to be a member of our customer service team. You will play an integral role as you are the first point of contact for our valued customers, providing top-notch service and assistance.Main duties and responsibilitiesGenerate daily customer's order and ensure delivery...

Company Overview:ISLAND RECOVERY SERVICES PTE. LTD. is a leading provider of customer service solutions, dedicated to delivering exceptional support to our clients.Salary and Benefits:We offer a competitive salary of up to $2580/month, inclusive of allowance and incentives, before OT calculation.Job Description:Respond to incoming calls from customers to...

Roles & Responsibilities· To assist in answering phone calls and emails· To attend to customer enquiry, to provide quotation and follow up with customer on PO· General administrative duties such as filing, data entry and sorting of documents· To generate DO and job order to production team· To arrange goods to be delivered to customers and ensure...

Roles & ResponsibilitiesWarehouse Customer ServiceOccupationWAREHOUSE CLERKJob Description & RequirementsCoordinate port operations (include stevedore, stuffing/unstuffing, forklift, internal railing etc) Provide quotations to customers Provide billings to customers Ensure all port operations related documents details are in order Sorting and filing of...

Roles & ResponsibilitiesJob Overview:The Customer Service Representative (CSR) in the machine tooling industry plays a key role in supporting customers with inquiries, product support, order processing, and ensuring overall customer satisfaction. The role involves providing expert guidance on machine tooling products, troubleshooting issues, and ensuring a...