Online Customer Service cum Sales

4 weeks ago


Singapore KOREA ARTIZ STUDIO PTE. LTD. Full time
Roles & Responsibilities

Job Scope

- Resolve request, issues and handle customer inquiries.

- Proactively coordinate with sales team on communicating on customer requirements

- Achieve 90% on time delivery for customer requests

- Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment and fast turnover of inventory

- Update and maintain accurate records on customers' status

- Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)

- Providing on job training

Requirement

- Minimal prior experience welcomed

- Proactive and always seeking new ways to improve yourself and your role

- Only serious candidates will be considered

- 6 days off per month

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Administration
Accounts Receivable
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
Turnover
Customer Service Experience

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