customers services cum account

3 days ago


Singapore ACTIVE HR MANAGEMENT PTE. LTD. Full time
Roles & Responsibilities

Customer Services cum Account

working hours: 9am-6pm

5 days

Location:Changi Business Park

Representative

  • Interpersonal communication skills to ensure positive interactions with customers
  • Analytical and problem-solving skills to diagnose problems and recommend effective solutions
  • Multitasking and organizational skills to work on multiple issues at one time
  • Active listening and communication skills to provide concise answers to inquiries
  • Time-management skills to respond to customer emails, calls and web chat messages promptly
  • Teamwork skills to collaborate with representatives and coworkers in other departments
  • Ability to remain upright and stationary for long periods during a shift
  • Technical skills to use voice-over-IP phones and customer records management, word processing, database, email and chat software programs
Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Administration
Word Processing
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Teamwork Skills
Customer Services
Customer Service Experience

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