Admin Assistant/Senior Admin Assistant, Operations
1 week ago
The Admin Assistant/Senior Admin Assistant, Operations provides administrative and operational support to the Executive, Operations in ensuring the smooth running of all non-clinical services within the St Luke's Residence. This includes security, landscaping, cleaning, and other supportive services that contribute to a high-quality living environment for residents.
Job Responsibilities:
1. Administrative Support
- Assist in the coordination and documentation of outsourced services, including cleaning, catering, laundry, security, and medical supplies.
- Maintain and update vendor contracts, service agreements, and compliance records.
- Assist in scheduling and coordinating meetings with service providers, vendors, and internal stakeholders.
- Prepare reports, meeting minutes, and performance evaluations for management review.
2. Vendor and Service Coordination
- Support the monitoring of vendor performance by collecting data and assisting with compliance checks.
- Assist in tracking service issues and coordinating with vendors to ensure timely resolution.
- Maintain proper documentation of vendor interactions, service reports, and corrective actions taken.
3. Budget and Expense Tracking
- Assist in tracking expenses for outsourced services and compiling financial reports.
- Maintain records of purchase requests, invoices, and payments for review by the Executive, Operations.
4. Compliance and Process Improvement
- Assist in maintaining records related to health and safety compliance.
- Support audits and inspections by preparing necessary documents and reports.
- Contribute to process improvement initiatives by collecting data and assisting in process evaluations.
5. General Operations Support
- Respond to inquiries related to non-clinical services within the nursing home.
- Maintain proper filing systems and records for operational activities.
- Perform any other administrative tasks as assigned by the Executive, Operations.
Qualifications & Requirements:
- Diploma or equivalent qualification in Business Administration, Facility Management, or related field.
- Minimum 1-2 years of administrative experience, preferably in a healthcare or eldercare setting.
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Good communication and interpersonal skills.
- Detail-oriented and able to maintain accurate records.
- Ability to work independently and collaboratively within a team.
Microsoft Office
Microsoft Excel
Ability To Work Independently
Process Improvement
Interpersonal Skills
Multitasking Skills
Healthcare
Vendor Contracts
Administration
Compliance
Landscaping
Administrative Support
Nursing
Scheduling
Catering
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