Assistant Retail Supervisor

3 weeks ago

Singapore DONA MANIS CAKE SHOP Full time
Roles & Responsibilities

Dona Manis Cake Shop is seeking a hardworking and reliable Bakery Customer Service Assistant to support the smooth running of our bakery operations. As part of the front-of-house team, you will assisting in tending to customers, taking their orders, and getting their pastries ready-to-go

We're looking for a friendly and efficient team player to join us in Katong. If you have a warm, helpful attitude, enjoy fast-paced work, and can handle multiple tasks with ease, we'd love to hear from you

Skills Needed:

Sweet and courteous customer service skills

Comfortable using the POS system

Good with basic math

Good command of English, ability is to speak a second language is a plus.

Organized: able to record daily inventory, report sales, answer phone calls, and take orders

WSQ Level 1 Food Safety Handling Certificate required.

Duties include

Supervising store staff, including cashiers and sales associates.

Overseeing daily store operations, ensuring the store environment is maintained, and implementing security and safety standards.

Leading the team to achieve sales targets, developing promotional content, and ensuring a positive customer experience.

Monitoring store inventory, communicating with vendors, and maintaining organized stock.

Monitoring store cashflow, managing budgets, and documenting sales records.

Greet and welcome customers

Take customer orders (and communicate orders to the kitchen if necessary).

Pack customer orders.

Answer customers questions.

Key in orders in POS system.

Collect payment from customers and perform other cashiering duties when necessary.

Check inventory (e.g. ensure sufficient stock of items) and raise inventory orders when needed.

Keep service areas and shop floor clean and organized.

Support back of house when required.

Any other duties as required.

Working Days and Hours

Full-time (5 days a week)

Tell employers what skills you have

Customer Service Skills
Product Knowledge
Store Operations
Customer Service Oriented
Budgets
Food Safety
Customer Experience
Housekeeping
Inventory
Arranging
Soft Skills
Channel
Selling
Merchandising
Inventory Management
Cashiering
Bakery
Customer Satisfaction
Team Player
Customer Service

  • Retail Supervisor

    3 weeks ago

    Singapore U-ONE RETAIL (S) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:We are seeking a motivated and experienced Retail Supervisor to support the daily operations of our retail store. The Retail Supervisor will be responsible for leading a team, ensuring excellent customer service, maintaining store presentation, and achieving sales targets.Key Responsibilities:Supervise and support retail...

  • Retail Supervisor

    2 hours ago

    Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    **Key Responsibilities** - Retail supervisors develop operations plans for their teams and make sure those plans are executed. - Lead, manage and motivate a team of Retail Associates - Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System. - Coach and train Retail Associates on GLOB+ system usage. - Conduct...

  • Retail Supervisor

    2 hours ago

    Singapore U-ONE RETAIL (S) PTE. LTD. Full time

    ✨ **Retail Supervisor / Part-Time Retail Staff**✨ Take your retail career to the next level! Join our team and help deliver exceptional customer service while driving store success. **Locations**: - AMK - Farre Park (City Square Mall)Bedok **Key Responsibilities**: - Lead and support retail staff daily - Train new team members and develop their...

  • Retail Supervisor

    2 weeks ago

    Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    **Responsibilities**: - Retail supervisors develop operations plans for their teams and make sure those plans are executed - Lead, manage and motivate the operations staff - Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System - Coach and train operations staff on GLOB+ system usage - Conduct daily...

  • Retail Supervisor

    4 days ago

    Singapore U-ONE RETAIL (S) PTE. LTD. Full time

    Retail Supervisor / Part-Time Retail Staff Take your retail career to the next level Join our team and help us deliver excellent customer service while driving store success . Locations: AMK Farre Park (City Square Mall)Bedok Key Responsibilities: Lead & support retail staff daily Train new team members & develop skills Provide top-notch...

  • Retail Supervisor

    1 week ago

    North-East Singapore LOTTE Travel Retail Singapore Full time

    Retail supervisors develop operations plans for their teams and make sure those plans are executed. - Lead, manage and motivate a team of Retail Associates - Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System. - Coach and train Retail Associates on GLOB+ system usage - Conduct daily briefings to team...

  • Retail Supervisor Trainee

    2 weeks ago

    Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    **Key Responsibilities**: - Retail supervisors develop operations plans for their teams and make sure those plans are executed. - Lead, manage and motivate a team of Retail Associates - Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System. - Coach and train Retail Associates on GLOB+ system usage. - Conduct...

  • Retail Supervisor

    2 weeks ago

    Singapore U-ONE RETAIL (S) PTE. LTD. Full time

    Roles & Responsibilities Retail Supervisor / Part-Time Retail Staff Take your retail career to the next level Join our team and help us deliver excellent customer service while driving store success. Locations:AMK Farre Park (City Square Mall) Bedok Key Responsibilities:Lead & support retail staff daily Train new team members & develop skills Provide...

  • Assistant Retail Supervisor

    4 days ago

    Singapore WELCIA SINGAPORE PTE. LTD. Full time

    The Retail Supervisor/Assistant Retail Supervisor is responsible for achieving the sales target assigned by the Store Manager. The main function is to help in supervising the retail staff under their care. You will be in charge of monitoring and mentoring all employees in their day to day activities in the stores, handle customers in their queries and...

  • Ltrs Retail Supervisor Trainee

    2 weeks ago

    North-East Singapore LOTTE Travel Retail Singapore Full time

    Develop operations plans for their teams and make sure those plans are executed - Lead, manage and motivate the team members - Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System - Coach and train Retail Associates on GLOB+ system usage. - Conduct daily briefings to team members before the start of shift...