Guest Relations Officer
3 weeks ago
Life cannot thrive without a good company Let's make your working life more exciting
Are you the person we are looking for?
We are expanding our Tipsy Family
If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.
A People-First Culture
Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.
Responsibilities
- Deliver quality customer service to all guests.
- Greet each guest promptly and courteously with a good smile and body language.
- Take reservations and enquire purpose of visit.
- Present menu and share promotions, specials, and items to customers.
- Establishing and maintaining excellent and trusted relationships with our guests.
- Able to remember Tipsy regulars and VIPs.
- Provide engagement to new and existing customers with exemplary service and entertainment.
- Provide personalised service and interaction with guests.
- Good Knowledge of Tipsy Brands and offerings.
- Implement plans to deliver excellent service for outlet.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
- Escalate guests complain to duty manager if unable to conduct service recovery.
- Ensure proper table maintenance.
- Provide table service to customers (when needed)
Perks and benefit
* 5 days work week
* Personalized Career Progression
* Performance Bonus
* Staff Discount 30%
* $50 Birthday Voucher
* Outpatient Medical Benefits (include dental)
* 1 Birthday Leave
* Annual Leave, PH and many more
* Meals provided
* Uniform provided
Explore Career Opportunities with us by applying now
You can also check out the links below to see what Tipsy is up to
https://www.tipsycollective.com/
https://www.instagram.com/TipsyCollectiveSg/
Tell employers what skills you haveFront Office
Excellent Communication Skills
Customer Service Oriented
Entertainment
Inventory
Composition
VIP
Customer Service
Team Oriented
Hospitality
Customer Service Experience
-
Guest Relations Officer
2 weeks ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.ResponsibilitiesEnsure checking-in and out is done promptly and efficiently in accordance to the procedure...
-
Guest Relation Officer
2 weeks ago
Singapore CUBE HOSPITALITY PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated...
-
Guest Relations Officer
2 weeks ago
Singapore HOTEL NUVE PTE. LTD. Full timeRoles & Responsibilities1. JOB DESCRIPTIONJob TitleGuest Relations OfficerJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs. Ensure all reservations are entered in timely and...
-
Guest Relations Officer
2 weeks ago
Singapore HOTEL NUVE PTE. LTD. Full timeRoles & Responsibilities1. JOB DESCRIPTIONJob TitleGuest Relations OfficerJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely...
-
Guest Relation Officer
2 weeks ago
Singapore CUBE HOSPITALITY PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay.We are looking for motivated...
-
Guest Relations Officer
4 weeks ago
Singapore HOTEL 1855 OPCO PTE. LTD. Full timeRoles & ResponsibilitiesREPORTS TO: Hotel ManagerRESPONSIBILITIES: Greet guests upon arrival and provide a warm welcome, setting the tone for their stay. Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy. Address guest inquiries, requests, and concerns promptly and professionally. Anticipate guests' needs and go above...
-
Guest Relations Officer
4 weeks ago
Singapore HOTEL 1855 OPCO PTE. LTD. Full timeRoles & ResponsibilitiesREPORTS TO: Hotel ManagerRESPONSIBILITIES: Greet guests upon arrival and provide a warm welcome, setting the tone for their stay. Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy. Address guest inquiries, requests, and concerns promptly and professionally. Anticipate guests' needs and go above...
-
Guest Relations Officer
2 weeks ago
Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesRoleThis role reports to the Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge.Responsibilities1. Provide timely and professional check-in/check-out services in accordance with established and standards.2. Responsible for the smooth...
-
guest relations officer
2 weeks ago
Singapore Serangoon Gardens Country Club Full timeRoles & ResponsibilitiesKey Responsibilities:1.Members/guests Interaction:Greet and welcome members/guests with a friendly, professional demeanor. Assist customers with seating, take orders, and ensure their needs are met during their visit. Handle inquiries, complaints, and concerns promptly and professionally, offering solutions to ensure customer...
-
Guest Relations Officer
2 weeks ago
Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesRoleThis role reports to the Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge.Responsibilities1. Provide timely and professional check-in/check-out services in accordance with established and standards.2. Responsible for the smooth...
-
Guest Relations Manager
2 days ago
Singapore Grand Hyatt Singapore Full timeAt Grand Hyatt Singapore, we are committed to delivering outstanding guest experiences. We are seeking a talented Guest Relations Manager to join our team and play a pivotal role in building up and managing a new operational team within the front office environment.This role involves overseeing the daily shift operations of the Guest Experience team,...
-
Guest Relations Officer
2 weeks ago
Singapore NUVE HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and complaints. Attend to customer's...
-
Guest Relations Officer
2 weeks ago
Singapore NUVE HOLDINGS PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and complaints. Attend to...
-
Guest Relations Officer
2 weeks ago
Singapore TIPSY COLLECTIVE SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesLife cannot thrive without a good company Let's make your working life more exciting Are you the person we are looking for?We are expanding our Tipsy Family If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective We are looking for energetic, motivated...
-
Guest Relations Officer
2 weeks ago
Singapore TIPSY COLLECTIVE PTE. LTD. Full timeRoles & ResponsibilitiesLife cannot thrive without a good company Let's make your working life more exciting Are you the person we are looking for?We are expanding our Tipsy Family If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective We are looking for energetic, motivated...
-
Guest Relations Officer
2 weeks ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure...
-
Guest Relations Manager
3 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeRoles & ResponsibilitiesWe are looking for an Guest Relations Manager to join our teamAs an Guest Relations Manager, we rely on you to:To assist in taking responsibility for all Shangri-La Circle members and VIP guests Assist the Front Office Manager to supervise and direct the guest relations team Ensure all guests enjoy the best possible hotel...
-
Guest Relations Officer
3 weeks ago
Singapore TIPSY COLLECTIVE SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesLife cannot thrive without a good company! Let's make your working life more exciting! Are you the person we are looking for?We are expanding our Tipsy Family! If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective! We are looking for energetic,...
-
Guest Relations Officer
4 weeks ago
Singapore TIPSY COLLECTIVE PTE. LTD. Full timeRoles & ResponsibilitiesLife cannot thrive without a good company! Let's make your working life more exciting! Are you the person we are looking for?We are expanding our Tipsy Family! If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective! We are looking for energetic,...
-
Guest Relations Officer
4 weeks ago
Singapore SOCIAL ROOM CONCEPTS PTE. LTD. Full timeRoles & ResponsibilitiesLife cannot thrive without a good company! Let's make your working life more exciting! Are you the person we are looking for?We are expanding our Tipsy Family! If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective! We are looking for energetic,...