IT Production Support

2 days ago


Singapore NTT SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

About the Role

We are seeking a proactive and technically skilled L2 Production Support Engineer to join our backend support team. You will be responsible for ensuring the stability and performance of our production systems, most of which are built in Java and run on containerized environments. This role requires hands-on experience with messaging systems, databases, and Linux-based infrastructure.

Key Responsibilities
  • Monitor production systems to ensure high availability and performance.
  • Respond to alerts and incidents, performing root cause analysis and resolution.
  • Support backend applications primarily built in Java.
  • Troubleshoot issues related to ActiveMQ, Kafka, Oracle DB, and Linux servers.
  • Work with containerized environments (e.g., Docker, Kubernetes).
  • Collaborate with development and infrastructure teams to resolve complex issues.
  • Participate in deployments and post-release validations.
  • Document incidents, resolutions, and standard operating procedures.
Required Skills & Experience
  • Minimum 3 years of experience in production support or backend operations.
  • Strong knowledge of:Messaging Systems: ActiveMQ, Kafka

    Databases: Oracle

    Operating Systems: Linux

    Containers: Docker, Kubernetes (basic understanding)

  • Familiarity with Java-based applications and backend architecture.
  • Experience with monitoring tools and log analysis (e.g., Splunk, ELK).
  • Good scripting skills (Shell, Python) for automation and diagnostics.
  • Excellent problem-solving and communication skills.
  • Willingness to work in a rotational shift schedule.
Nice to Have
  • Exposure to CI/CD tools (e.g., Jenkins, GitLab).
  • Understanding of ITIL processes (Incident, Problem, Change Management).
  • Experience in financial or enterprise-grade environments.
Tell employers what skills you have

Kubernetes
Oracle
Change Management
High Availability
Root Cause Analysis
Scripting
ActiveMQ
Unix
Python
Operating Systems
Docker
ITIL
Java
Databases
Linux

  • Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...


  • Singapore Power IT Services Full time

    Greetings!!! We are hiring for **Java Production Support(L1 Support) role** with leading MNC in **Singapore.** **Job Description**: - Should have **4 to 6 years of experience in Java, Oracle, Spring Boot microservices**: - Must have **Proficiency Level of E2**: - Strong knowledge in Java, Soap web services, Spring Boot and Microservices - Good knowledge...


  • Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    **Responsibility** - Has experience or knowledge on Incident and Problem management. - Health check and monitoring production system and job scheduling to ensure SLA is meet. - Troubleshoot and solve production issues related to performance and reliability throughout the software stack. - Proactively identify bottlenecks in the system and work to resolve...

  • Production Support

    1 week ago


    Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    To coordinate and support infrastructure maintenance activities. **Requirements**: - Experience in Production or Application Support - Have used Java, SQL (MySQL or MS SQL), Shell Scripting, Linux - Ability to perform impact analysis in a structured manner. (Reg. Nos. R1104128) **IT Consultancy & Services Pte Ltd** EA License No.: 92C5311


  • Singapore ABOVE PRODUCTION PTE. LTD. Full time

    We are looking for an AV Techician and Production Assistant for our Production company. **For Studio** - Supports production setup and operations - Performing adminstrative tasks and logistics - Maintenance and regular upkeep of equipment for production use - Support maintenance and technical upgrades to in-house facility **For Production** - Support in...


  • Singapore Power IT Services Full time

    Programming language/framework: Java, Spring MVC, MySQL. - Hands-on experience in Linux & Shell. - Hands-on experience in SQL. - Hands-on experience in AWS services. - Experience in using ITSM tools. - Experience in Release Management activities. - Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround...


  • Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    **Requirement** - At least 1 year of relevant experience in Application Support - Skills in Java/Unix/SQL **Responsibilities** - To handle MQ setup, Job scheduling - To do Application Support/Production Support - To handle customers, to handle Troubleshooting Support - Ownership oriented and ability to meet SLA **IT Consultancy & Services Pte Ltd EA No:...


  • Singapore Neurones IT Asia Full time

    Your job role is to: Technical expertise (70% ) - Be part of the team to provide Project Infrastructure Rollout and Technical Support: including systems architecture and design. - Contribute to project from start to production deployment - Infrastructure ordering/subscriptions on all Non-PRD/PRD environments - Application deployment on PRD environments such...


  • Singapore REELWERKZ PRODUCTION PTE. LTD. Full time

    Sales & Marketing Executive (Media Productions) Solely Sales Position (Specifically looking for salesman with accounts and willing to grow with company) - Not a producer role - Not a farmer role - Good career prospect and company ever supportive of progression of both salesman and company. - Looking for individual aiming to grow old with...


  • Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    **Responsibilities**: - Analysing existing Code base/Program for modification purposes. - Designing/Deployment of Service in Container Environment - Writing and implementing, clean, scalable code. Troubleshooting and debugging code & verifying and deploying software systems. **Requirements**: - 3 years working in an L3 Production Support Environment with...