
Guest Service Officer
6 hours ago
Job Description:
- Work closely with the Residence Manager
- Provide good customer service and respond efficiently and tactfully to guests' complaints, requests and enquiries
- Handle cashiering functions and adhere to the residence's Standard Policies & Procedures
- Maintain good guest relations with in-house guests at all times
- Project a courteous and hospitable attitude at all times
- Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
- Maintain an effective flow of communication with all personnel
Job Requirements:
- O-Level or equivalent
- Willing to perform rotating shifts
- Positive attitude with outgoing personality and good communication skills
- Experience in hospitality and knowledge of HMS will be advantageous
Front Office
Communication
Ability To Work Under Pressure
Guest Relations
Good Communication Skills
Front Office Operations
Handle guest complaints
Cashiering
Customer Satisfaction
Team Player
Customer Service
Work in a Fast Paced Environment
Hospitality
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