Technical Analyst

3 weeks ago

Singapore FIRST DERIVATIVES PTE. LIMITED Full time
Roles & Responsibilities

First Derivative is looking to hire a Technical Analyst who can provide technical support on IT-related activities to network systems security, who can apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

Job Description

  • Responsible for ensuring maximum system availability, prompt and accurate remediation and response to issues and requests* 25%
  • Proactive management and governance of our Global Research Applications to ensure strict adherence to standard operating procedures, standing order guidelines, and governance best practices * 20%
  • Support the integration of new releases, bug fixes, patches, and configuration changes into production, including post release checks* 20%
  • Lead effective knowledge sharing, documentation, and cross training to help maximize team coverage and work to improve the robustness of our operating model* 10%
  • Support and mentor team members and provide opportunities for individual growth, as well as team cohesiveness* 5%
  • Liaise between Business, Technology and Functional groups to help conduct regular review to evolve our platform and to ensure the connectivity required to achieve our collective objectives 5%
  • Provide effective incident, problem and release management and regular project updates to stakeholders 5%
  • Leverage automation to drive efficiency and to improve the soundness of our operating environment 5%
  • Drive IT governance and de-risking initiatives 5%

General Qualifications:

  • Excellent oral and written communication skills.
  • Strong interpersonal skills and enthusiastic attitude.
  • Highly knowledgeable in release control and incident reporting processes
  • Attention to details with focus on organizing tasks to ensure that procedures and controls are in place.
  • Ability to maintain an enterprise-wide mindset; Strong analytic and problem solving skills.
  • Hardworking, dedicated, team oriented and responsible.
  • Flexibility to work across the 24-hour support timeline, including regular onsite coverage.
  • Consistently exhibit positive attitude and encourages such an attitude throughout the team.
  • Takes the initiative to improve technical skills and business knowledge.
  • Ability to multi-task & handle high-visibility outage situations
Tell employers what skills you have

Ability to Multitask
Excellent Communication Skills
Remediation
Microsoft Excel
Kubernetes
Interpersonal Skills
Release Management
IT Governance
Unix
Databricks
SQL
Technical Training
Attention to Details
ITIL
Shell
Linux
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