Customer Financial Service Representative

2 weeks ago

Singapore PASONA SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Position: Customer Financial Service Representative (Japanese Speaking) (Job ID: 19809)

  • Attractice employee benefits
  • AWS + Variable Bonus
  • Good career prospect

Company: Logistics

Location: Central East (Near MRT Station)

Job Description:

➤Perform Collection and improve AR performance of APAC customers

➤Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance

➤Following up with customer for payment via phone calls

➤Assisting customer in resolving billing related issues

➤Perform administrative tasks related to credit and collection

Job Requirements:

➤Ability to interact with customers via email / phone to achieve work responsibility

➤Ability to use internal systems for transaction and Excel

➤Problem solving skills

➤Basic English for internal communication

➤Able to speak in Japanese language to liaise with Japanese speaking customers in Japan

➤Diploma or Degree holder preferred

➤Preferably with minimum 1-3 years of work experience

➤Experience of customer service or other admins will be advantage

➤Ability to communicate with customer patiently and precisely

➤Team player for achieving goal as a team

Interested applicants please send your resume to jingling at pasona.com.sg with email subject header "Job Application for Customer Financial Service Representative (Japanese Speaking) (Job ID: 19809)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN #09-02 SINGAPORE 049246

Email: jingling@pasona.com.sg

URL: www.pasona.com.sg

EA License No:90C4069

Tell employers what skills you have

CRM
Microsoft Office
Japanese Language
Customer Support
Dispute
Debt collection
manage accounts
SAP
Sales Operations
Good Communication Skills
Employee Benefits
Excel
Customer Satisfaction
Customer Service
Pricing
Customer Orientation
Shipping
Able To Work Independently
Japanese
Call Center

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