Financial Services Representative

Roles and Responsibilities

Client Relationship Management & Consultation

• Conduct in-depth consultations with prospective and existing clients to understand their priorities and financial objectives/needs, risk tolerance, and life circumstances.

• Build and cultivate long-term client relationships through proactive communication, regular portfolio reviews, and customized service.

• Act as the primary point of contact for clients, addressing their questions and concerns in a timely and professional manner.

• Educate clients on financial concepts, investment strategies, and market conditions.

Financial Planning & Analysis

• Gather and analyze clients' priorities and objectives, personal information, financial information, including assets, liabilities, income, expenses, and risk tolerance. Client's current investment portfolio including any existing life policy.

• Develop comprehensive and customized financial plans to meet client's priorities and objectives/needs covering retirement planning, education funding, estate planning, tax optimization, and risk management.

• Present financial plans and investment proposals to clients in a clear and informed manner.

• Implement the client's financial planning recommendations and update client regularly and follow up to completion of the financial planning process.

• Conduct regular annual review to monitor the progress towards the client's objectives/goals.

• Continue to service client for in-force policy request such as change of beneficiaries, address change, policy ownership change, premium finance transactions, policy loan, partial surrender, full surrender, etc.

On-going Monitor/Review Client's Situation

• Conduct regular annual review for transfer-in and orphan policy.

• Provide service to client for in-force policy request such as change of beneficiaries, address change, policy ownership change, premium finance transactions, policy loan, partial surrender, full surrender, etc.

Business Development & Compliance

• Proactively seek and develop new client relationships through networking, introducers, seminars, and other marketing efforts.

• Stay current with financial markets, industry trends, and regulatory changes.

• Prepare pitch decks, proposals, and reports for prospective partners and clients.

• Support in organising and executing partner events, training sessions, and industry networking engagements.

• Verify and establish the true and full identity of client and ensure compliance with regulatory requirements.

• Ensure all activities are in strict compliance with regulatory and company policies.

• Maintain accurate and confidential client records.

Qualification and Skills:

• Experience: 2+ years of proven experience in financial planning, wealth management or a related role.

• Licensing: As per MAS requirements.

Skills:

• Strong understanding of investment products, financial planning principles, and market dynamics.

• Excellent interpersonal, communication, and presentation skills.

• Proven ability to build trust and foster long-term client relationships.

• Strong analytical and problem-solving abilities.

• Self-motivated with a strong aptitude for sales and business development.

• Proficiency in MS Office Suite.