
Financial Services Representative
2 hours ago
Roles and Responsibilities
Client Relationship Management & Consultation
Conduct in-depth consultations with prospective and existing clients to understand their priorities and financial objectives/needs, risk tolerance, and life circumstances.
Build and cultivate long-term client relationships through proactive communication, regular portfolio reviews, and customized service.
Act as the primary point of contact for clients, addressing their questions and concerns in a timely and professional manner.
Educate clients on financial concepts, investment strategies, and market conditions.
Financial Planning & Analysis
Gather and analyze clients' priorities and objectives, personal information, financial information, including assets, liabilities, income, expenses, and risk tolerance. Client's current investment portfolio including any existing life policy.
Develop comprehensive and customized financial plans to meet client's priorities and objectives/needs covering retirement planning, education funding, estate planning, tax optimization, and risk management.
Present financial plans and investment proposals to clients in a clear and informed manner.
Implement the client's financial planning recommendations and update client regularly and follow up to completion of the financial planning process.
Conduct regular annual review to monitor the progress towards the client's objectives/goals.
Continue to service client for in-force policy request such as change of beneficiaries, address change, policy ownership change, premium finance transactions, policy loan, partial surrender, full surrender, etc.
On-going Monitor/Review Client's Situation
Conduct regular annual review for transfer-in and orphan policy.
Provide service to client for in-force policy request such as change of beneficiaries, address change, policy ownership change, premium finance transactions, policy loan, partial surrender, full surrender, etc.
Business Development & Compliance
Proactively seek and develop new client relationships through networking, introducers, seminars, and other marketing efforts.
Stay current with financial markets, industry trends, and regulatory changes.
Prepare pitch decks, proposals, and reports for prospective partners and clients.
Support in organising and executing partner events, training sessions, and industry networking engagements.
Verify and establish the true and full identity of client and ensure compliance with regulatory requirements.
Ensure all activities are in strict compliance with regulatory and company policies.
Maintain accurate and confidential client records.
Qualification and Skills:
Experience: 2+ years of proven experience in financial planning, wealth management or a related role.
Licensing: As per MAS requirements.
Skills:
Strong understanding of investment products, financial planning principles, and market dynamics.
Excellent interpersonal, communication, and presentation skills.
Proven ability to build trust and foster long-term client relationships.
Strong analytical and problem-solving abilities.
Self-motivated with a strong aptitude for sales and business development.
Proficiency in MS Office Suite.
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