Air Freight Customer Service Executive

4 weeks ago


Singapore WECRUIT PTE. LTD. Full time
Roles & Responsibilities
  • Respond to customer inquiries regarding airfreight services, rates, schedules, and documentation.
  • Coordinate with internal teams to ensure timely shipment processing.
  • Assist customers with booking, pickups, and shipment tracking.
  • Address and resolve customer issues professionally.
  • Ensure compliance with airfreight regulations and customs requirements.
  • Update shipment milestones promptly.
  • Maintain accurate records of customer interactions and shipments.
  • Work with operations to enhance processes and service quality.
  • Keep customers informed about any shipment delays or changes.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Tell employers what skills you have

Shipping Documentation
Freight Forwarding
Inbound Freight
Air Freight
Freight
shipping industry
freight shipment
Customer Service
customer shipping schedule
Shipping

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