Customer Service Executive/Officer
1 week ago
· Quote and propose air freight solutions to customers
· Coordinate with airlines on rates and bookings
· Liaise with customers on export shipment instructions and booking updates
· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc
· Prepare job sheets for Operations to follow up
· Check shipments status / uplift
· Job costing
· Resolve problems when they crop up
Requirements:
- Minimum education in Diploma or equivalent
- At least 1 year of working experience in freight forwarding/logistics
- Self-motivated and possess a positive customer-oriented mind set
- Strong verbal and communication skills
- Good team player
Leadership
Microsoft Office
Microsoft Excel
Interpersonal Skills
Administration
Direct Sales
Air Freight
Budgeting
Statistics
Team Player
Microsoft Word
Customer Service
Facilities Management
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