Customer Service Officer

2 weeks ago


Singapore TPS Secretarial & Executive Search Full time

**Responsibilities**:

- Responsible for end-to-end customers as per product requirements & regulatory guidelines including Non-Resident Account customers of the Bank
- Handling walk-in customers at the branch counter and visit customers office/residence for collecting documents
- Resolve Client queries and servicing requests within turn around time
- Understanding and adhering to compliance framework set out for day to day activities
- Participate in customer engagement & field events organized by the branch to educate customers about Branch’s products and services

**Requirements**:

- Experience in banking or similar field is a plus
- Able to present and speak well with good communication skills and customer-facing & service orientation
- Team player, meticulous and analytical

**Salary**: $2,700.00 - $3,600.00 per month

Schedule:

- Monday to Friday



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