Client Service Coordinator

5 days ago


Singapore MOUNT PLEASANT VETERINARY GROUP PTE. LTD. Full time
Roles & Responsibilities

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Working together to improve the lives of veterinary professionals, pets and clients.

We invite you to join us as Client Service Coordinator if you

  • Enjoy working with clients face to face
  • Have a love for animals
  • Like interacting with different people in a fast pace environment

Do you have

  • 'O' levels certificate or above education?
  • Prior front facing customer experience?

Our role is full time, at 44 hours per week on rotation (inclusive of weekends). This is a full time role with minimum one year of commitment. Eligibility to work without visa sponsorship is required for this vacancy.

Responsibilities for this role (not exhaustive):

  • Manage incoming phone lines & directing calls
  • Scheduling appointments and communicating booking requirements to clients
  • Communicating patient arrivals and emergencies to clinical staff
  • Finalizing invoices, processing payment, and balancing the till
  • Dispensing medication
  • Perform various ad hoc administrative duties

Please note only shortlisted candidates will be notified.

Tell employers what skills you have

Customer Service Oriented
Veterinary
Energetic Team Player
Customer Service Delivery
Customer Experience
Working With Clients
Pets
Computer-savvy
Accountability
front line customer service
Positive Personality
Microsoft Word
Scheduling
Customer Service Experience

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