Club Coordinator

4 weeks ago

Singapore CROWN FITNESS AND WELLNESS PTE. LTD. Full time
Roles & Responsibilities

Job scope may include:

1. Assisting with Gym/Studio operations: This could involve tasks such as maintaining the cleanliness and organization of the gym floor, monitoring equipment usage, and ensuring safety protocols are followed. Provide support in managing gym operations and ensure the smooth running of daily operations.

2. Customer service as front of house: Interacting with members/clients and guests, provide assistance, answering inquiries, and ensuring a positive experience at the Gym/Studio. Responding to phone enquiries and replying to members/guests.

3. Membership support: Assisting with membership registration that required daily data entry and updating membership information. Ensure follow up with member/guest support. Support in the development and implementation of member engagement and retention initiatives.

4. Follow up with members on outstanding membership fees to ensure payment is collected promptly. Assist to update their new payment card information into PGM.

5. Business & Administrative tasks: Assisting with general administrative duties such as filing, organizing class schedules, and maintaining inventory.

6. Sales: Assist to follow up on daily club/studio lead contacts and provide suitable sales information to guest/ members for new/ renewal sales. Get referral leads from our members to join us.

7. Events/ Project: The trainee may also have the opportunity to work on events/ projects/ roadshow such as implementing new programs or improving existing processes.

8. Please note that specific job scopes may vary depending on the club/studio requirement to fit the trainee. Trainee will always be a good idea to communicate with your direct superior to get a clear understanding of your responsibilities.

Tell employers what skills you have

Customer Service Oriented
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Administration
Selling
Sales Process
Data Entry
Communication Skills
Presentation Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Scheduling

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