(Y2024 Fresh Grad) Customer Call Centre Officer
2 weeks ago
*Calling all 2024 Fresh Graduates with NO WORK EXPERIENCE*
Customer Call Centre Officer role for Banking Client
3 Months Paid Training provided, Attractive Salary package with Allowance upon successful completion
Work Location: Changi or Jurong East (Training at Changi only)
Job Responsibilities
1. To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
2. To ensure accuracy and compliant for all customers’ requests
3. To successfully cross-buy the Bank’s products and services
4. To adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.
5. Flexibility in work deployment when business needs arise
6. Support and protect Brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms
Almira | Recruitment Consultant
Email: almira@helius-tech.com| Office Telephone: +65 64299403
EA Personnel Registration Number: R22111126
Singapore Employment Agency Licence No: 11C337
Tell employers what skills you have
Ability To Work Under Pressure
Management of Call Centre
call centre
Stay Calm Under Pressure
Call Centre Management
Banking
Customer Satisfaction
Customer Service
Service Delivery
Managed the call centre
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