CS & Operations Coordinator

3 weeks ago


Singapore MCGLOBE PTE. LTD. Full time
Roles & Responsibilities

We are seeking an experienced and detail-oriented professional to join our team in a key role overseeing freight forwarding operations. In this position, you will be responsible for ensuring accuracy, efficiency, and compliance in daily business functions across air, sea, and land transport. You will work closely with overseas agents, carriers, and clients to facilitate smooth and timely shipments while maintaining strong operational standards.

The ideal candidate is proactive, organized, and a team player with a deep understanding of international shipping, freight forwarding, and regulatory compliance. If you thrive in a fast-paced environment and have a strong ability to multitask while ensuring seamless logistics operations, we encourage you to apply.

Responsibilities

  • Establish and maintain business standards for accuracy, productivity and reliability
  • Manage the daily functions of the business operations including Air, Sea & Land Transport
  • Work with overseas agents, carriers and co-loaders to to support timely receipt and delivery of shipments.
  • Follow up with clients on their freight inquiries and ongoing shipments
  • Billing of finished jobs and follow up on overdue payments.
  • Ensure regulatory, compliance and legal rules are followed

Qualifications

  • 5+ years of experience in a similar role & industry
  • Being Proactive and a Team Player
  • Knowledge about Freight Forwarding (Air, Sea, Land transportation)
  • Strong background in freight forwarding, including expertise in international shipping documentation such as BL, HBL, AWB, CIPL and other essential transport documents
  • Knowledge of Incoterms (2020)
  • Proficiency with Microsoft Office
  • Strong organizational and communication skills
  • Strong ability to multitask and time management
  • Comfort working with multiple groups within business
Tell employers what skills you have

Ability to Multitask
Supply and logistics
Microsoft Office
Microsoft Excel
Regulatory Compliance
Administration
Freight Forwarding
Reliability
Data Entry
Air Freight
Good Communication Skills
Freight
Communication Skills
Sea Freight
Team Player
Microsoft Word
Customer Service
Shipping
Export & Logistics
Customer Service Experience

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