CS / Admin Executive

4 weeks ago


Singapore THE SWIM LAB PTE. LTD. Full time
Roles & Responsibilities

If you have a passion for customer service and administration, are organised, proactive and love working in a fast-paced environment, join Sports Schooling as a Customer Service & Admin executive.


Key responsibilities include:

  • Handle customer enquiries, membership sign-ups, and programme registrations
  • Manage payment processing, invoicing, and administrative tasks
  • Assist in scheduling and coordination of classes, events, and facility bookings
  • Ensure smooth daily operations at the front desk and provide excellent customer service
  • Maintain accurate records, reports, and documentation
  • Support marketing and communications efforts (e.g., newsletters, social media updates)
  • Work closely with coaches, instructors, and management to enhance customer experience


Requirements:

  • Prior customer service or administrative experience preferred
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office / Google Workspace (Knowledge in Airtable is a plus)
  • Ability to multitask, stay organized, and work independently
  • Positive attitude and willingness to learn and adapt
  • Passion for sports, fitness, and working with families is a plus


Why join us?

  • Fun and sports-centric work environment
  • Opportunities for career growth and development
  • Be part of a team that inspired young athletes


This is a 100% onsite position.


Office location: Yishun (some occasional travelling to other part of Singapore may be required from time to time)


Working hours:

Mon & Tue, 10am - 7pm

Wed, 12 - 8pm

Thu & Fri, 12 - 7pm

Sat, 7.30am - 12.30pm




Tell employers what skills you have

Ability to Multitask
Microsoft Office
Microsoft Excel
Customer Experience
Social Media
Interpersonal Skills
Inventory
Fitness
Invoicing
Administration
Payroll
Data Entry
Adaptability
Good Communication Skills
Operating Systems
Administrative Support
Customer Satisfaction
Customer Service
Scheduling
Airtable
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