Operation Coordinator

6 days ago


Singapore WECRUIT PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Provide customers with timely and accurate updates on inventory and operations.
  • Coordinate with Operations to meet customer needs.
  • Ensure all necessary documents are prepared for inbound and outbound operations.
  • Inform customers about delays, damages, or shortages.
  • Follow up on delay or damage reports.
  • Resolve customer complaints and offer solutions to ensure satisfaction.
  • Update stowage plans and assist with monthly and quarterly audits.
  • Keep inventory records updated in the system and for customers.
  • Provide timely updates on weight lists, tally sheets, and reports.
  • Coordinate daily operations with the team.
  • Identify and resolve customer issues with solutions.
  • Track operations and customer requests for month-end invoicing.

Wecruit Pte Ltd |20C0270

Tew Jie Wei | R22106822

Tell employers what skills you have

Negotiation
Microsoft Office
Microsoft Excel
Customer Experience
Inventory
Invoicing
Administration
Weight
Unit Operations
Transportation
Audits
Customer Satisfaction
Team Player
Scheduling
Shipping
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