Call Centre Assistant #HLY

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Assistant Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling their Rooms Reservations. You’ll also create the warm atmosphere...

The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Assistant Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling their Rooms Reservations. You’ll also create the warm atmosphere...

The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Assistant Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling their Rooms Reservations. You’ll also create the warm atmosphere...

Roles & ResponsibilitiesResponsibilities: Assist the Operations Manager in managing the operations of the call centre Manage the performance of Call Centre Agent(s) in call, email and chat handling, ensuring that specific service level and turnaround targets are met Monitor team adherence and quality performance against targets Collaborate closely with...

Roles & ResponsibilitiesResponsibilities: Assist the Operations Manager in managing the operations of the call centre Manage the performance of Call Centre Agent(s) in call, email and chat handling, ensuring that specific service level and turnaround targets are met Monitor team adherence and quality performance against targets Collaborate closely with...

Working Hours: Mondays to Fridays: 0800hrs to 1730hrs. Saturday (Alternate): 0800hrs to 1200hrs. Job Descriptions: Handle phone calls from customers. Make appointments for customers for servicing or repair. Assist service advisors with call centre matters. Perform active calling to remind customers of service due and propose a scheduled appointment. Reply...

Roles & ResponsibilitiesAbout Us:We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced...

Roles & ResponsibilitiesAbout Us:We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced...

As part of the national HealthierSG initiative to transformthe way healthcare is delivered, NUHS Regional Health System Office(RHSO) is setting up a Care and Call Centre (CareHub) to supportthe western population through phone calls, telemedicine anddigital communication platforms to become healthier and take chargeof own health.You will be responsible to...

As part of the national HealthierSG initiative to transformthe way healthcare is delivered, NUHS Regional Health System Office(RHSO) is setting up a Care and Call Centre (CareHub) to supportthe western population through phone calls, telemedicine anddigital communication platforms to become healthier and take chargeof own health.You will be responsible to...

Call Centre Officer, Care and Call Centre, RHSO (2-Year Contract)Job ID: 7147Job Function: Administration Institution: National University Health System As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes emails Proper recording of...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes emails Proper recording of...

Roles & ResponsibilitiesAs part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...

Roles & ResponsibilitiesAs part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...

Company description: SingHealth Polyclinics, a leader in family medicine, provides seamless, patient-centred and preventive healthcare that is affordable and accessible to all. SingHealth Polyclinics' network of polyclinics provides primary healthcare services to the community. It plays an integral role in promoting a healthy lifestyle within the...