Restaurant Captain
7 months ago
- Assist the Floor Manager in all aspect with regards to dining and operational matters
- Assist to Co-ordinate daily Front of house
- Deliver superior service and customer satisfaction
- Respond to customers complaints and feedback
- Plan duty roster
- Assign duties ensuring equity of work.
- Ensure that staff meet hygiene and discipline standards.
- Ensure that the service station is clean and neat
- Receive, greet, and seat guests.
- Present the bills and receive payment correctly
- Train new and current employees on proper customer service
Requirements:
- Proven work experience as a Supervisor or similiar role
- Strong leadership, motivational and people skills
- Pleasant disposition and able to effectively interact with subordinates and customers
Tell employers what skills you have
Anticipation
Leadership
Quality Control
Restaurants
Inventory
Sanitation
Restaurant Management
Wine
Customer Satisfaction
Customer Service
Disposition
Hotel Management
Hospitality
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