Customer Dispute Manager

Roles & ResponsibilitiesYuen Law LLC is a fast-growing Singapore law practice. We are looking to add to our Yuen Law family passionate and compassionate practitioners with 2 to 4 years PQE, to serve in our Disputes Practice Group.We believe in investing in our people and strive to provide training and opportunities that will allow our practitioners to...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and resolving...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and resolving...

Roles & ResponsibilitiesHybrid working arrangement after probationLocation: EastPosition: Customer Service and Credit Operations (Japanese speaking)Job Id: 19385Job Description➤Lead the team and each team member to meet KPI and achieve the team goal➤Perform Collection and improve AR performance of APAC customers➤Engage internal & external customers...

Roles & Responsibilities-Showroom upkeeping and maintenance -Attending to customers & their quote /queries-Coordinating with production & sales department on job delivery-Upkeep service standards and ensure total customer satisfaction -Professionally & Effectively resolve any dispute or complaints -Sourcing of special items under client request-Liaise &...

Roles & ResponsibilitiesFIDReC is an independent and impartial Alternative Dispute Resolution institution. It is the premier institution specialising in the resolution of financial disputes between consumers and financial institutions. We are expanding and invite suitable candidates to apply for our Manager, Banking and Investments, Alternative Dispute...

Roles & ResponsibilitiesPosition Overview:We are looking for a proactive and customer-oriented Customer Service Associate to join our team. The successful candidate will be responsible for providing excellent customer support through live chat and email channels, assisting users with inquiries, resolving issues, and ensuring customer satisfaction. This role...

Roles & Responsibilities-Showroom upkeeping and maintenance -Attending to customers & their quote /queries-Coordinating with production & sales department on job delivery-Upkeep service standards and ensure total customer satisfaction -Professionally & Effectively resolve any dispute or complaints -Sourcing of special items under client request-Liaise &...

Roles & ResponsibilitiesPosition Overview:We are looking for a proactive and customer-oriented Customer Service Associate to join our team. The successful candidate will be responsible for providing excellent customer support through live chat and email channels, assisting users with inquiries, resolving issues, and ensuring customer satisfaction. This role...

Roles & ResponsibilitiesHybrid working arrangement after probationLocation: EastPosition: Customer Service (Korean speaking)Job Id: 19385Job Description➤Lead the team and each team member to meet KPI and achieve the team goal➤Perform Collection and improve AR performance of APAC customers➤Engage internal & external customers (Sales, Operations, Dispute...

Roles & ResponsibilitiesHybrid working arrangement after probationLocation: EastPosition: Customer Service and Credit Operations (Japanese speaking)Job Id: 19385Job Description➤Lead the team and each team member to meet KPI and achieve the team goal➤Perform Collection and improve AR performance of APAC customers➤Engage internal & external customers...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and resolving...

Roles & ResponsibilitiesManage and record customer feedback and complaints. Coordinate investigations and ensure timely reports. Analyze reports and recommend service improvements. Handle disputes and coordinate service recovery actions. Prepare reports and suggest process enhancements.Requirements:Minimum Degree in Business Management with at least 3-5...

Roles & ResponsibilitiesDesign and implement and compliance frameworks that align with business goals, regulatory requirements, and industry best practices. Conduct training to ensure company-wide adherence. Establish and enhance policies to prevent non-compliance, mitigate risks, and drive operational improvements. Review and update key legal documents,...

Roles & ResponsibilitiesOur client is hiring for (Team Leader) Customer Financial Service (Japanese Speaking / Korean speaking) is in charge of credit assessment and credit collection.There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.Clients: B2B...

Roles & ResponsibilitiesJob Description & Requirements- Receive Pos from all customers, check revision and all pricing is correct and process the orders,- Check stock availability and acknowledge PO to customers with ETD.- Update QC in excel book to keep track all QC balance is tally with PO received as well for planner to build up stock- Plan on stock...

Roles & ResponsibilitiesJob Descriptions: To manage legal, compliance, and governance matters, including dispute resolution. To support new investments, new trading businesses, and divestment projects of the headquarters in Japan and the Sumitomo Group, from both international and domestic legal perspectives, as well as providing legal and compliance...

Job Summary: The Customer Service Officer plays a crucial role as the first point of contact for our clients, ensuring a positive and seamless experience at the Company. This position involves managing client interactions, scheduling appointments, and maintaining a warm and inviting salon atmosphere. Key Responsibilities: Appointment Management: Efficiently...

Roles & ResponsibilitiesLocation: Near Bishan/ Marymount MRTBasic + AWS + VB5days work (9am - 6pm)JOB RESPONSIBILITIES:Build strong relationships with and maintain good communication with Customer Run and confirm inventory allocations daily, managing inventory communications between customer and Warehouse staff, while assisting the warehouse team with...

Job DescriptionManage process documentation to ensure that processes for all departments are fully documented.Investigate and document root causes of customer complaints and disputes as a neutral party.Implement improvements required by respective departments in solving identified issues.