management associates-foh

1 week ago


Singapore DELICIAE HOSPITALITY MANAGEMENT PTE. LTD. Full time
Roles & Responsibilities

Key responsibilities include, but are not limited to:

*Assist the Restaurant Manager (RM) in developing and managing the restaurant's annual operating budget to ensure profitablity.

· Oversee daily operations, efficiently addressing customer needs and complaints, while keeping the RM informed of any issues.

· Maintain consistent product quality and presentation standards as established by the Head Chef/RM/management.

· Collaborate with colleagues to achieve sales target through effective upselling of food and beverage items, while ensuring customer satisfaction.

· Stay updated on festive and monthly promotions, ensuring timely display of marketing collaterals, and take accountability for the restaurant's profit and loss.

· Support the RM in planning strategies to ensure successful execution of the business plan.

· Optimize labour productivity by translating forecast sales, transaction counts and average check into daily staff scheduling, lead staff in the opening and closing of the outlet.

· Manage monthly front-of-house (FOH) inventory.

· Adhere to good hygiene standards, personal grooming standard, food safety regulations, workplace risk management , cleanliness, and food presentation standards. Always prioritize Food Safety Management System (FSMS).

· Deliver on company's brand promise by proving exceptional customer service at all times.

· This job description serve as a general overview of the skills and responsibilites required for this position and is not inteneded to detail every task you may perform.

· Requirements:

· Meticulous, keen attention to detail and creativity.

· Positive attitude, good communication skills, solutions-oriented, and problem -solver.

To apply, please send resume to: myfuture@dhm.com.sg. Call 97333729 for a career pathway chat.

Tell employers what skills you have

Upselling
Teamwork
Food Safety
Restaurants
Inventory
Exceptional Customer Service
Risk Management
managing daily operations
Good Communication Skills
Food Safety Management
Attention to Detail
Accountability
Customer Satisfaction
Safety and Risk Management
Always On Time
Menu Knowledge
Workplace Safety and Health
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