FOH Team Member

1 week ago


Singapore VIRTUAL GOLF SG1 PTE. LTD. Full time
Roles & Responsibilities

Job Description:

We are seeking a dedicated Front of House (FOH) Service Roamer to deliver an exceptional customer experience at Five Iron Golf Singapore. You’ll play a dynamic role in managing front desk operations, guiding customers, handling food and beverage services, and ensuring our golf simulators run seamlessly.

Key Responsibilities:1. Front Desk Management:
  • Greet and welcome customers warmly.
  • Create and manage bookings using our booking software.
  • Respond to emails and phone calls promptly.
2. Customer Service:
  • Provide guided tours of the facility.
  • Assist customers with golf simulator setup and usage.
  • Address customer inquiries and feedback professionally.
3. Membership Management:
  • Organize and manage the bag room efficiently.
  • Retrieve golf bags for members as needed.
  • Build rapport with members by remembering their preferences and names.
4. Golf Simulators:
  • Ensure customers enjoy a seamless golf experience.
  • Perform basic troubleshooting and maintenance on simulators.
  • Verify that technology systems are operating effectively.
5. Food and Beverage Service:
  • Take and serve food and beverage orders promptly.
  • Maintain cleanliness and bus tables routinely.
  • Provide menu recommendations when required.
Job Requirements:
  • Golf, server, and/or hospitality experience is encouraged but NOT required.
  • Flexibility to work night and weekend shifts.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Comfortable working with booking systems and basic tech troubleshooting.
  • Passion for delivering excellent customer service.
Advantageous Skills:

While not mandatory, the following skills will give candidates an edge:

  • Knowledge of golf and simulator technology
  • Previous experience in hospitality or F&B service
  • Barista skills
  • Bartending skills
  • Basic IT technical troubleshooting skills
  • First Aid or Food Handling certification
Working Hours:
  • Both full-time and part-time positions are available.
  • Work schedule is 5 days per week with a 9-hour straight shift, including breaks.
  • Shifts are primarily focused on nights and weekends.
  • Weekly hours may vary based on operational needs.
Why Join Us?

At Five Iron Golf Singapore, we’re all about creating a workplace where you’ll feel valued, supported, and excited to come to work every day. Here’s what we offer:

  • Competitive salary and comprehensive benefits
  • Opportunities for career growth and development
  • A dynamic and vibrant work environment at a premier indoor golf facility
  • Exclusive staff discounts on food, drinks, and golf sessions
  • Annual leave and medical benefits to ensure your well-being and work-life balance

Come join our energetic and passionate team — we can’t wait to meet you


Tell employers what skills you have

Ability to Multitask
Troubleshooting
Bartending
Written English
Customer Experience
Interpersonal Skills
Golf
Administration
Multilingual
First Aid
Communication Skills
Customer Satisfaction
Wellbeing
Team Player
Customer Service
Cocktails
Japanese
Service Delivery
Food and Beverage Services
Hospitality
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