Manager / Senior Manager - Licensing
5 days ago
[What the role is]
The Animal & Veterinary Service (AVS), a cluster of NParks, safeguards the health and welfare of animals through comprehensive and integrated programmes and works closely with partners in the veterinary and animal-related industries to strengthen capacities and enhance competencies in animal health and welfare. It is the main touch-point on animal and veterinary matters in Singapore and the first responder for all animal-related feedback. It also conducts public education and engagement programmes to foster a humane and gracious society for all, where pet owners, communities, and animals co-exist in greater harmony within our City in Nature.
[What you will be working on]
You will be part of the Licensing Branch under the Industry Standards and Regulatory Division. You will also be part of the Veterinary Council (VC) Secretariat, playing a key role in enforcing professional standards within the veterinary industry.
Your scope of work includes:
- Main touchpoint for all professional licensing-related processing and feedback
- Perform endorsement of Certificates
- Develop and work on IT system development, and enhancements
- Develop and administer new scheme(s), including evaluating applications, and making recommendations to the VC on the suitability of the applicants
- Manage policies and continuing education and professional development of veterinary professionals
- Develop and implement a comprehensive disciplinary framework for veterinary professionals
- Provide secretarial support to the VC
- Maintain and update databases related to veterinary professionals, investigations and disciplinary actions
- Ensure alignment with relevant frameworks and standards
- Maintain strong working relationship with various stakeholders (e.g. organising annual dialogues)
- Review of regime and policies
- Provide support for projects undertaken by department and organisation
- Participate in inter-agency conversations, projects and community engagement activities
What we are looking for:
- Areas of study in Veterinary Science or relevant subject area.
- Experience in veterinary practice or equivalent is preferred
- Experience in disciplinary procedures, regulatory bodies or enforcement is highly advantageous
- Strong team player with initiative, drive, good time management and organisational skills
- Robust analytical and problem-solving skills, with keen attention to detail
- Excellent interpersonal and written communication skills, with the ability to manage sensitive situations, and build strong working relationships with a range of stakeholders
- Good IT skills e.g. sound applied knowledge of Microsoft Office, and ability to learn new in-house IT software applications
Only shortlisted candidates will be notified.
Tell employers what skills you haveCustomer Service Skills
Licensing
Veterinary
Microsoft Office
Microsoft Excel
Enforcement
Attention to Detail
Time Management
VC
Team Player
Databases
Ability To Learn
First Responder
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