Front of House Team

3 weeks ago

Singapore BETTR BARISTA PTE. LTD. Full time
Roles & Responsibilities

Position Summary:

Do you thrive in a fast-paced, guest-focused environment? We're seeking enthusiastic individuals to join our Front of House Team, encompassing the roles of Assistant Manager, Supervisor, and Service Crew. Whether you’re overseeing operations or delivering exceptional service, you'll be part of a dynamic team committed to creating memorable dining experiences.


If you share our values of purpose-driven work, community impact, and continuous improvement, be part of our Bettr merry crew at The Foundry, our flagship location and a vibrant collective impact hub


Assistant Manager:

  • Support the Front of House Manager in day-to-day operations, ensuring smooth service flow.
  • Lead and supervise the front-of-house team, providing guidance and support
  • Manage staff scheduling, training, and performance to maintain high service standards.
  • Handle guest inquiries, concerns, and feedback in a professional manner, ensuring timely resolution.
  • Collaborate with the back-of-house team to ensure coordination and efficiency between the kitchen and service areas.
  • Possess in-depth knowledge of the menu and beverage offerings, and train staff to provide informed recommendations to guests.
  • Oversee the reservation system and monitor seating arrangements to maximize guest satisfaction and table turnover.
  • Oversee the planning and execution of special events, private dining, and catering operations.
  • Assist in managing inventory and supplies, including glassware, linens, and service equipment.
  • Ensure adherence to health, safety, and restaurant policies.

Supervisor:

  • Supervise the service crew, ensuring they deliver exceptional guest experiences at all times.
  • Monitor service areas to ensure guests receive prompt and attentive service.
  • Support in staff training and development to ensure team members understand service standards.
  • Help manage reservations and seating to optimize table flow during peak hours.
  • Address any guest issues or concerns that arise during service
  • Assist with opening and closing procedures, ensuring all areas are prepared for smooth service.
  • Skillfully manage POS systems, cashless devices, and delivery platform devices.
  • Accurately tally sales and cash at the close of each day.
  • Ensure compliance with safety regulations and restaurant policies.

Service Crew:

  • Maintain impeccable service standards, ensuring that guests receive prompt, attentive, and personalized service.
  • Greet guests with a warm, friendly demeanor and escort them to their tables.
  • Provide attentive, personalized service by taking orders, serving food and beverages, and addressing guest needs.
  • Possess in-depth knowledge of the menu and be able to offer recommendations and answer guest questions.
  • Maintain a clean and organized service area, ensuring tables are properly set and cleaned.
  • Support team members and communicate effectively to maintain seamless service flow.
  • Handle guest feedback courteously and efficiently, ensuring a positive dining experience.
  • Assist with daily prep, such as stocking supplies and maintaining equipment.
  • Adhere to all health, safety, and hygiene standards.

Requirements:

  • Proven experience in front-of-house management or a related hospitality leadership role for a minimum of 3 – 5 years, varying with position.
  • Strong knowledge of restaurant operations, including service standards, reservations, and guest relations.
  • Exceptional communication, interpersonal, and team-building skills.
  • Proficiency in point-of-sale (POS) systems and restaurant management software.
  • Knowledge of food and beverage offerings, wine service, and mixology.
  • A passion for hospitality and creating memorable guest experiences.

Desired Traits:

  • Alignment with Bettr's Social Mission: Share our core values and commitment to using business as a force for good.
  • A passion for hospitality and a genuine desire to create memorable guest experiences.
  • Leadership that inspires excellence and teamwork among staff.
  • Ability to handle high-pressure situations with grace and composure.
  • Attention to detail and a commitment to maintaining a pristine front-of-house environment.
  • Problem-solving skills and adaptability to address guest concerns effectively.

Soft Skills:

  • Effective communication and collaboration with both staff and guests.
  • Exceptional organizational and time management skills.
  • Customer-focused mindset and a dedication to exceeding guest expectations.

Attitude:

  • A commitment to delivering exceptional hospitality and guest satisfaction.
  • Dedication to continuous improvement in service standards and guest experiences.
  • Proactive, innovative, and forward-thinking in optimizing front-of-house operations.

Join our team and play a pivotal role in delivering extraordinary hospitality that leaves a lasting impression on our valued guests. Your leadership and commitment to excellence will be instrumental in elevating our establishment as a premier dining destination.


All applications will be treated confidentially. Please write in to people@bettrbarista.com clearly stating the position applied for and tell us why you'd like to be a part of our merry crew.

We regret that only shortlisted candidates will be contacted.


About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Barista and Bettr Coffee Company, they offer world-class professional coffee education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through a Holistic Training Programme for marginalised women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2017 President’s Challenge Social Enterprise of the Year was awarded to The Bettr Group, and they were also recognised as a Best For The World (Community) organisation from 2016-2019. More at bettr.group


BETTR@WORK

We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.


Tell employers what skills you have

Guest Relations
Attentive
Restaurant Management
Customerfocused
Adaptability
Attention to Detail
Customer Service
Scheduling
Service Excellence
Hospitality

  • Front Of House Manager

    3 weeks ago

    Singapore THE VERMILION HOUSE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesA front of house manager is in charge of managing the day-to-day operations and customer experience of a hospitality business. They’re responsible for overseeing staff, ensuring customers receive quality front of house service, maintaining order and cleanliness within their establishment, and promoting a positive environment.Tell...

  • Front-of-House and Back-of-House Team Member

    3 weeks ago

    Singapore XIABUXIABU CATERING MANAGEMENT (SINGAPORE) PTE. LTD. Full time

    Job OverviewXiabuxiabu Catering Management (Singapore) PTE. LTD. is seeking a highly motivated and versatile Front-of-House and Back-of-House Team Member to join our dynamic team. As a key member of our crew, you will be responsible for delivering exceptional customer service, managing front-of-house duties, and assisting with back-of-house tasks such as...

  • Front of House Manager

    3 weeks ago

    Singapore BETTR BARISTA PTE. LTD. Full time

    Roles & ResponsibilitiesPosition Summary:Do you live for unforgettable guest experiences and have a knack for hospitality?We're on the lookout for an energetic Front of House Manager to lead our guest-focused team at The Foundry, our flagship location and a vibrant collective impact hub. You'll be the driving force behind making every guest feel welcomed,...

  • Front of House Representative

    3 weeks ago

    Singapore UFIT - URBAN FITNESS PTE. LTD. Full time

    Roles & ResponsibilitiesJoin our team as a Front House Representative!Are you somone who thrives on interaction and finds joy in delivering exceptional customer experiences? Look no further?About Us:We are Singapore's premier boutique health and wellness company, dedicated to transforming lives through personalized fitness and wellness solutions. As our...

  • Front of House

    3 weeks ago

    Singapore AVANTE GYM & YOGA PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Front of House at our gym and yoga studio, you will create a welcoming environment for our members and guests. You will be responsible for managing front desk operations, assisting with membership inquiries, and ensuring a positive experience for all.Key Responsibilities: Guest Engagement: Greet members and guests warmly,...

  • Front of House Associate

    2 weeks ago

    Singapore Marina Bay Sands Full time

    Job SummaryThis role is responsible for ensuring a seamless experience for patrons attending events at Marina Bay Sands.Key ResponsibilitiesAssist patrons in finding their seats and provide clear directions to various venues.Provide exceptional customer service and resolve any issues that may arise during events.Verify tickets and passes to ensure...

  • Front of House

    6 days ago

    Singapore ARROWPOINT INVESTMENT PARTNERS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking applicants who are keen to join a startup hedgefund at our newly renovated 10,000 sqft office premises in the CBD location.Candidate must have:Min. 5 years of working experience preferably in financial/banking/fund industryMin. 3 years of admin/executive support role to senior managementExperience in handling complex...

  • Front of the house manager

    2 weeks ago

    Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full time

    THE RITZ-CARLTON, MILLENIA SINGAPORE Front of the House Manager (Hotel) MCF-2024-1623445 Permanent, Full Time Manager 5 years experience required Salary: $5,500 to $6,500 Monthly Posted: 04 Nov 2024 Closing: 04 Dec 2024 Responsibilities: Manage all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest...

  • Front of House Operations Assistant

    2 weeks ago

    Singapore Marina Bay Sands Full time

    Role SummaryThis internship is designed to provide a student with hands-on experience in the food and beverage industry, supporting the Front of House team at Marina Bay Sands.Responsibilities:Work collaboratively with the Front of House team to ensure seamless day-to-day operations.Upsell and promote chef-recommended dishes and specials to drive revenue...

  • Front of House Manager

    3 weeks ago

    Singapore BETTR BARISTA PTE. LTD. Full time

    Job SummaryWe're seeking a skilled and experienced Front of House Manager to lead our team at BETTR BARISTA PTE. LTD. and provide exceptional guest experiences. The ideal candidate will have a proven track record of delivering outstanding service and team guidance in a fast-paced restaurant environment.Key ResponsibilitiesLead a High-Performing Team:...

  • Senior executive, front of house operation

    2 weeks ago

    Singapore Rajah & Tann Singapore LLP Full time

    What are we looking for? We are looking for a Front-of-House Operations Executive with excellent communications and coordination skills to join our team. Your role will involve overseeing and managing all aspects of our front-of-house operations, ensuring a seamless and positive experience for our clients and guests. You’ll need to be organized,...

  • Front of House Operations Manager

    1 week ago

    Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time

    As a key member of our team at NEXTBEAT SINGAPORE PTE. LTD., the Front of House Operations Manager plays a crucial role in ensuring seamless customer experiences in our restaurants. The ideal candidate will possess exceptional communication skills, the ability to multitask, and a passion for delivering top-notch customer service.Responsibilities include...

  • Administrative Front of House

    2 months ago

    Singapore THRIVE HEALTHCARE PTE. LTD. Full time

    Roles & ResponsibilitiesAt Thrive Healthcare, we have identified a gap in post-discharge care. That is, many patients are discharged with the notion that they are able to seek their own rehabilitation. But that is not always true. And this is why we exist. To improve the continuum of rehabilitation in the community by providing better care. We are a home...

  • Front of House

    3 weeks ago

    Singapore ATIPICO PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking friendly, outgoing, and customer-focused individuals with great passion for the F&B industry to join as our Front of House team member.The role:· Support the FOH with customer relationships and order management.· Providing exceptional service and creating a welcoming atmosphere for walk-in customers.· Assist in...

  • Front Office Team Member

    3 weeks ago

    Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time

    Job SummaryWe are seeking a skilled and enthusiastic Front Office Executive to join our team at MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED.Key ResponsibilitiesAs a Front Office Executive, you will be responsible for providing exceptional customer service, managing front office operations, and ensuring guest satisfaction. Your key responsibilities will...

  • Manager - front of house / front office

    6 days ago

    Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full time

    JOB SUMMARY Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations, Guest Services (Bell), and Service Experience (Operator), in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for...

  • Front of House- Server

    3 weeks ago

    Singapore A DREAMWORKS COMPANY PTE. LTD. Full time

    Roles & ResponsibilitiesJoin the Culinary Revolution: Front of House- Server Positions Available!Location Options:Bukit Panjang, Sembawang, Paya Lebar, Kent Ridge, Jurong West, OrchardType: Full-timeFlexible Working Hours: Choose from multiple shift options that suit your lifestyle!About Us:Step into a dining experience like no other! Our brand has...

  • Front-Of-House (FOH) Executive

    3 weeks ago

    Singapore THE STAR PERFORMING ARTS CENTRE Full time

    Roles & ResponsibilitiesKey Roles and Responsibilities: Attend to event and tour enquiries received online and via hotline. Assist with StarTix Website content update. Generate sales and ticketing related reports. Liaise with the various appointed ticketing agents and event organisers. Supporting ticketing and event operation at The Star Theatre. ...

  • Front of House

    3 weeks ago

    Singapore HE BREWS PTE. LTD. Full time

    Roles & ResponsibilitiesFront of HouseJob Types: Full-timeLocation: NUS EA CampusWorking Days: Weekdays ONLY (Monday to Friday)Hours: 7.30am-5.30pm (full time)Salary Range: Up to $2,200 (Based on experience)Opportunities: In-house barista trainingRequirements: Food Hygiene Certificate Experience in baking and food preparation is a plusExperience: A...

  • Front of the house manager

    4 days ago

    Singapore This Is An IT Support Group Full time

    Additional Information Job Number 24195447 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, 39799 Schedule Full Time Located Remotely? N Position Type ManagementJOB SUMMARY Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations,...