Front of House
3 weeks ago
As a Front of House at our gym and yoga studio, you will create a welcoming environment for our members and guests. You will be responsible for managing front desk operations, assisting with membership inquiries, and ensuring a positive experience for all.
Key Responsibilities:
- Guest Engagement: Greet members and guests warmly, providing exceptional customer service and addressing inquiries about classes, schedules, and memberships.
- Membership Management: Assist with membership sign-ups, renewals, and cancellations, ensuring accurate records and data entry.
- Class Coordination: Manage class schedules, including bookings, cancellations, and waitlists. Ensure that all classes start on time and are adequately staffed.
- Payments and Billing: Process payments for memberships, class packages, and retail sales, maintaining accurate cash handling procedures.
- Facility Maintenance: Ensure the front desk area and common spaces are clean, organized, and welcoming. Monitor the cleanliness of studios and equipment.
- Community Building: Foster a sense of community by engaging with members, promoting events, and encouraging participation in classes and workshops.
- Team Collaboration: Work closely with instructors and management to ensure smooth operations and enhance the overall member experience.
Qualifications:
- Passion for fitness and wellness, with a basic understanding of gym and yoga practices.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
What we offer:
- Opportunities for professional development and growth within the fitness industry
- A positive and supportive community atmosphere
- Complimentary access to our gym and fitness group classes.
Tell employers what skills you have
Ability to Multitask
Team Collaboration
Ingredients
Customer Experience
Interpersonal Skills
Exceptional Customer Service
Fitness
Retail Sales
Data Entry
Yoga
Audits
Facility Maintenance
Team Player
Customer Service
Disposition
Hospitality
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