Front of House Manager

3 weeks ago


Singapore BETTR BARISTA PTE. LTD. Full time
Job Summary

We're seeking a skilled and experienced Front of House Manager to lead our team at BETTR BARISTA PTE. LTD. and provide exceptional guest experiences. The ideal candidate will have a proven track record of delivering outstanding service and team guidance in a fast-paced restaurant environment.

Key Responsibilities
  • Lead a High-Performing Team: Recruit, train, and manage a dynamic front-of-house team to ensure seamless guest experiences.
  • Set Service Standards: Establish and maintain impeccable service standards, ensuring guests receive prompt, attentive, and personalized service.
  • Focus on Guest Satisfaction: Foster clear communication between front-of-house and back-of-house teams to ensure smooth operations and exceed guest expectations.
  • Monitor and Control Inventory: Oversee the reservation system, seating arrangements, and front-of-house supplies to optimize table turnover and guest satisfaction.
Requirements:
  • Proven Experience: A minimum of 3 – 5 years of experience in front-of-house management or a related hospitality leadership role.
  • Strong Knowledge: Excellent knowledge of restaurant operations, including service standards, reservations, and guest relations.
  • Excellent Interpersonal Skills: Exceptional interpersonal and communication skills to effectively manage and lead a team.
  • Leadership Skills: Proven leadership, coaching, and team-building abilities to drive team excellence and guest satisfaction.


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