Customer Service cum Admin
3 weeks ago
P-Serv is partnering our Client, a leading Statutory body, and we are looking for talents to be a part of our team
Job Responsibilities:
- Man the front counter at all times
- Welcome walk-in customers and register customers via case management system
- Attend to enquiries
- Handle difficult customers professionally and effectively
- Perform manual tracking of daily customers’ walk-in in the event of queue system failure
- Collect documents received from customers and make certified copies of these documents
Job Requirements:
- Minimum GCE O level with 1 to 2 years of customer service experience
- Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background.
- Promotion to Supervisor role depending on performance.
Working Hours:
- Monday to Friday (8.30am - 6:30pm)
- Bukit Batok
Shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)
Tell employers what skills you have
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Inventory
Data Entry
Adaptability
Good Communication Skills
Administrative Support
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Case Management
Able To Work Independently
Customer Service Experience
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