APAC e-Commerce Manager
Found in: Talent SG 2A C2 - 2 weeks ago
Job Description
A Bit About UsTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When
you’re
on our team,
you’re
taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and
we’ll
give it right back. Sound
pretty sweet
? Then come join usWhat’s
in it for you?Work flexibly from home with ease or work from our
support
office in either Canberra Australia, Hyogo Japan, or Seoul South KoreaDo you want to work for a company whose values you can feel good about?Trek aims to change the world by getting more people on
bikesOur mission is to build only products we love and provide incredible hospitality to our
customersCome and join us to Ride Bikes, Have Fun, Feel goodWho we
areTrek Bicycle is a global leader in the design and manufacture of bicycles and bicycle related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles for transportation, recreation, and inspiration.Our mission is to create products we love and take care of our customers. We value our team, making sure the best is on the field. We also appreciate
new ideas
from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done quickly, turning ideas into reality.Come, join us, and help us transform the world, the bicycle, and ride bikes, have
fun
and feel good while doing it.What
you’ll
be doingThe APAC e-Commerce
Manager
has responsibility to own, develop and
optimize
the E-Commerce strategy across APAC. Based in Canberra or remote and works primarily with Trek businesses in Australia, Japan, China, South Korea, New Zealand, Singapore, and India
. This role forms part of the APAC Marketing and E-Commerce team
.Your key responsibilities will include:This is a newly created role to support Trek Asia-Pacific’s (APAC) budding ecommerce business. You will
be responsible for
strategic ownership and leadership of e-commerce across the region.Asia-Pacific E-Commerce Strategy DevelopmentOwn and drive the APAC e-Commerce business, including development and delivery of a strategic
roadmapDrive the e-commerce cause across the business, ensuring buy-in from key stakeholders in all markets (these include Australia, New Zealand, South Korea, Japan, Singapore, China,
India
and other developing markets)Set KPIs and scorecards for monitoring and supporting each
markets
performancePartner with Customer Care,
Logistics
and other internal departments, to
optimize
the E-Commerce operation to offer customers an excellent shopping
experienceKeep informed of industry trends and differences in consumer expectations, technology, and other local requirements across the
regionLearn the back-end systems underpinning our e-commercesetup, and collaborate with our in-house technical teams to
identify
opportunities and drive
efficienciesLead major e-commerce
projectsProject manage major e-commerce projects rolling out to the region, including
opening up
new sales
channels or
marketplacesCollaborate with the US headquarters team to advocate for APAC project localization across areas of the
businessTrain and Support In-Country Ecommerce EmployeesSupport a team dedicated ecommerce employees around the region, ensuring they have everything they need to be successful in their
rolesDrive consistency in our in-country approach to ecommerce through communicating the strategic roadmap, project updates, and advising on local market
decisionsCollate and
prioritise
technical and operational asks from the region to the US headquarters to ensure
we’re
working on
what’s
valuable to the
businessMonitor KPIs and communicate scorecard
performanceOwn the E-Commerce P&L and
provide
reporting which offers insights into
performanceProvide weekly and monthly reporting on market performance, and offer actionable
insightsCommunicate report findings with global and regional
teamsAnalyse
sales results, platform performance and marketing campaignsOngoing optimization of Trekbikes.com for an APAC audienceSupport APAC leadership to co-ordinate,
prioritise
and communicate APAC trekbikes.com needs to US headquarters
teamProject manage and coordinate APAC launch of new e-commerce tools, site upgrades, plug-ins, content
requirementsWho you
areDegree in Business, Marketing,
Technology
or related
field;
or equivalent experienceMinimum 5 years’ E-Commerce experienceStrong understanding of E-Commerce operationsTeam player with a
founders
mentalityOutstanding stakeholder management skills both internally and externallyStrong planning, organizational skills, analytical skills, and ability to multi-taskAdvanced Microsoft Excel skillsExperience working cross-culturally is
preferredPassion for outdoors, sports, and
cyclingBeing an APAC role, flexibility to meet with international colleagues at a mutually beneficial time will be regularly
required
.
There may also be a need to travel from time to time.If this sounds like you
APPLY TODAY
to join the Trek Bicycle Family.If you are interested in working for a global company, in a great industry, with
a great team
, we want you.Please include a cover letter outlining your interest in Trek and a CV with your application.
Confidential enquiries can be emailed to
Jen De Raadt
, via email at
jennifer_deraadt@trekbikes.comIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with usAbout Us
Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.
#J-18808-Ljbffr
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