E-Commerce Manager

1 week ago


Singapore Jointhire Singapore Pte Ltd Full time
Job Description

- Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
- Analyze market trends and competition to identify growth opportunities.
- Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
- Implement improvements to website design, navigation, and functionality.
- Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
- Manage online advertising, email marketing, SEO, and SEM.
- Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
- Monitor inventory levels and recommend restocking strategies.
- Utilize web analytics tools to track key performance metrics and produce regular reports.
- Make data-driven decisions to improve online sales and user experience.
- Monitor customer feedback and resolve any online shopping issues promptly.
- Enhance the overall online shopping experience to drive customer satisfaction and loyalty.
- Manage and lead a team of e-commerce professionals, providing guidance and support.
- Foster a collaborative and innovative work environment.

Job Requirements

- Possess Bachelor's Degree in Business, Marketing, or a related field.
- Minimum 3 years e-commerce managerial experience or in a similar capacity.
- Proven experience in e-commerce management, preferably in the fashion or footwear industry.
- Able to communicate in Mandarin (verbally and non-verbally) to liaise with Taiwan and Hong Kong counterparts.
- Strong knowledge of e-commerce platforms (e.g., brand.com, marketplaces).
- Proficiency with web analytics and reporting tools (e.g., Google Analytics).
- Web development skill is an added advantage.
- Excellent project management and leadership skills.
- Strong analytical and problem-solving abilities.
- Outstanding communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.

Compensation

- Working location: Kaki Bukit Ave 1 (walking distance to MRT Ubi)
- Working days: Monday - Friday 9 hours/ day (flexible arrangement on starting time)
- Industry: Fashion Retail
- Training opportunities with good career progression
- 14 days annual leave (increase one day annually, maximum 20 days)
- Birthday leave after confirmation
- Benefits: Monthly incentives, AWS, performance bonus, insurance coverage, dental and medical benefits, complimentary company products, staff discounts, long service recognition, and annual company dinners.


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