E-Commerce Executive

1 week ago


Singapore Ouji (singapore) Pte. Ltd. Full time

The 2 key functions of this role are account management and online content management for the key E-commerce platform. Ideal candidate of this role is required to be comfortable working independently, being dynamic and be well organised at work.

Job Description:

Account Management

  • Ensure proper set up of operations in channel management and partnership with key platforms such as Lazada, Shopee, Tik Tok, Qoo10, Ezbuy, Redmart, etc.
  • Develop and implement sales & marketing strategies to generate sales revenue with channels and marketplaces.
  • Manage reporting of sales and projected sales/margin forecasts.
  • Evaluate trends and form meaningful conclusions to facilitate strategic decisions.
  • Liaise with e-Commerce partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives.
  • Monitor and reply to customer replies appropriately across all online platforms to ensure a reliable and consistent customer experience, aligned with best-practices

Online Content

  • Ensure accurate product images and optimised product title/descriptions for our SKUs and campaigns
  • Identify content required to provide optimal product information and customer insight
  • Responsible for end-to-end e-Commerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfilment, after-sales service etc.
  • Formulate and execute digital marketing demand-generation initiatives including but not limiting to on-site activity, social media, display, eDM, SEO and SEM
  • Promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc)
  • Conceptualize, ideate and produce digital content ideas which could include writing, photography, videography, design, motion graphics, video editing, photo editing, interviewing, directing, production managing, and LIVE broadcasts.

Job Requirements:

  • Degree/Diploma in Sales/Marketing, Business Management or related fields.
  • Minimum 1 years' experience in managing e-Commerce business for a brand or relevant experience working with e-commerce platform.
  • Demonstrate strong commercial skills and proven key account management experience across e-retailers and marketplaces.
  • Demonstrate a general understanding in all aspects of supplier-customer relationship management including supply chain operations, finance, digital marketing and branding.
  • Ability to work in fast-paced environment independently and in teams. Passionate about e-Commerce.
  • Active and outgoing personalities, must be willing to do livestream and promoting brands/product in front of camera.

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