Assistant Manager

4 days ago

Singapore OCS GROUP (S) PEST SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.


He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.


He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.


Key Task / Responsibilities:

  • Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
  • Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
  • Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
  • Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
  • Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
  • Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
  • Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
  • Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
  • Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
  • Procure and allocate mechanised and automated equipment for pest management work
  • Attend new product launches for pest management operations and service enhancements
  • Plan the work schedules of teams to ensure pest management work is done effectively
  • Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
  • Advise on technical and manpower challenges pertaining to pest management work
  • Review site operations to track progress and allocate resources effectively
  • Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
  • Enforce workplace safety and health (WSH) regulations
  • Assess the risks associated with pest management work on site to establish safety procedures and protocols
  • Establish safety procedures, protocols and guidelines for pest management work on site
  • Resolve staff conflicts, grievances and disputes
  • Manage capability development of staff
  • Develop plans to promote good teamwork that align with organisational core values
  • Analyse and manage major incidents and emergencies in collaboration with relevant persons
  • Make critical decisions to resolve major incidents and emergencies
  • Review incident and emergency reports
  • Manage and report incident and emergency investigations

Tell employers what skills you have

Leadership
ICT
Interpersonal Skills
Workplace Safety
Wealth
Problem Solving
Administration
Estimates
Planner
Compliance
Project Management
Team Player
Business Development
Stakeholder Management
Retirement
Workplace Safety and Health

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