customer service officer

2 weeks ago


Singapore EASTERN ORIENTAL SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Job Title: Export-Import Officer

Company: Eastern Oriental Singapore Pte Ltd

Location: Singapore

Job Type: Full-Time

Job Description

Eastern Oriental Singapore Pte Ltd, a leading consolidator in the logistics and freight forwarding industry, is looking for an experienced Export-Import Officer. This role involves handling all aspects of the import and export processes, ensuring compliance with regulatory requirements, and effectively coordinating with clients and partners to facilitate smooth and efficient trade operations.

Responsibilities
  • Manage and coordinate all logistical aspects of import and export processes, including documentation, customs clearance, and shipping.
  • Ensure compliance with local, international, and transit country laws and regulations concerning the freight and transportation industry.
  • Liaise with clients, shippers, and transport companies to ensure timely and cost-effective shipping solutions.
  • Prepare, review, and submit necessary documentation for the clearance of goods in compliance with customs and tariff regulations.
  • Monitor the shipment lifecycle from origin to destination to prevent any delays or discrepancies.
  • Resolve any arising issues, problems, or complaints quickly and efficiently.
  • Stay up-to-date with changes in import/export laws and regulations and advise the company on necessary adjustments to operational procedures.
  • Assist in negotiating terms of shipping with carriers, agents, and other service providers.
Requirements
  • Diploma or Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
  • Proven experience in an export-import role within the logistics, shipping, or freight forwarding industry.
  • In-depth knowledge of customs regulations, international trade, and documentation requirements.
  • Excellent organizational skills and attention to detail.
  • Strong communication and negotiation skills.
  • Ability to work independently and handle multiple tasks in a fast-paced environment.
  • Proficiency in using logistics and shipping software.
Benefits
  • Competitive salary package.
  • Career development opportunities.
  • Dynamic work environment.
How to Apply

Please send your resume, a cover letter, and any other pertinent documentation to accounts.sg@eastern-oriental.net with the subject line "Application for Export-Import Officer."

Tell employers what skills you have

Negotiation
Microsoft Office
Ability To Work Independently
Career Development
Administration
Compliance
Attention to Detail
Freight
Transportation
Supply Chain Management
Regulatory Requirements
Customer Service
Shipping
International Trade
Customer Service Experience

  • Singapore SAFRA National Service Association Full time

    Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...


  • Singapore THONG LEE CONTAINER SERVICE PTE. LTD. Full time

    Industry Type**:TRANSPORTATION**: - Position Title**:Customer Service Officer**: - Working Location: JURONG AREA - Working together with the customer to make sure that every container detail is proper and put onto the vessel - Using to PSA Portnet for monitoring the vessel berthing. - Create customer order to the internal system. - Duration:...


  • Singapore HA HA BIN SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...


  • Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full time

    In this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work...


  • Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **PERMANENT JOBS!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...


  • Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **PERMANENT JOB!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...


  • Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **PERMANENT JOB!**: **_CUSTOMER SERVICE OFFICER, FRONT DESK -**: SINGAPOREANS/ PRs ONLY **( **Salary - $1,700.00 - $2,500.00) **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...


  • Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Singapore ADEMCO (FAR EAST) PTE LTD Full time

    **Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...


  • Singapore ADEMCO SECURITY PTE LTD Full time

    **Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...


  • Singapore ADEMCO (FAR EAST) PTE LTD Full time

    Roles & ResponsibilitiesHighlights:Health insurance Dental reimbursement AWS + Performance Bonus Friendly environment Multiple buses to town Upcoming Havelock MRT Station (TE16) just outside our officeJob Summary:The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality...


  • Singapore BANK OF CHINA LIMITED Full time

    Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer's need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...


  • Singapore Parkway Pantai Full time

    Customer Service Officer - to provide excellent customer service including patients, their relatives and referring doctors. **Key accountabilities**: - Provides excellent service to all customers - Performs efficient and accurate registration - Ensures billing and cashiering processes are accurately performed - Handles office equipment correctly and...


  • Singapore RECRUITPEDIA PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is Chinese enrichment center. They are looking for a Customer Service Officer to assist their team for the next phase of their business. They are located in Islandwide - easily accessible.Duties of Customer Service Officer:Manage enrolments and registration processes. Oversee school fee collection and follow-ups. Handle...


  • Singapore GUOCOLAND PROPERTY MAINTENANCE SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionWelcome and greet customers (office & retail) in a professional manner in accordance to the stipulated SOP; Be familiar and well-versed with the floor plans, facilities, services and nearby amenities to guide and direct customers; Manage the Visitors' Management System at the office tower, handle queries and feedback...


  • Singapore PERENNIAL (SINGAPORE) RETAIL MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Provide excellent customer service to shoppers and visitors Attend to queries and feedback from shoppers and tenants Assist in customer loyalty programmes and redemption of reward programmes Play an active role during promotions and marketing campaigns Any other duties as assign by the Centre Management...


  • Singapore MORRISON EXPRESS LOGISTICS PTE LTD Full time

    Roles & ResponsibilitiesAbout the RoleThe Customer Service Officer is responsible for the delivery of services to meet the requirement of the customers by coordinating with the different service providers, warehouse and other department. You will form an integral part of the customer service team to play a critical role in driving operational excellence to...


  • Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    **Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...


  • Singapore TIMES24 SINGAPORE PTE. LTD. Full time

    As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations. **Responsibilities**: - Check and monitor CCTVs for discrepancies, system issues and incidents. - Obtain and evaluate all relevant information to...


  • Singapore ALLIED SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesIslandwide locations Good career opportunity Good company benefitsAs a Customer Service Officer (Education), you will be responsible for the following duties:Attend to customer queries and handling of customer feedback Managing of appointments and perform follow up calls to confirm customers' appointments Perform administration...