IT and Software Support Engineers
4 weeks ago
Job Title: IT and Software Support Engineer
Location: Block 19, Kallang Avenue, Singapore 339410
Type: Full-Time
Are you ready to grow your career in IT?
If professional development and career growth are important to you, we want you on our team
We are a dynamic and growing Information Technology company specializing in quality software solutions and technical support. Joining us means stepping into a role with abundant opportunities to learn, including ERP project implementations and support for diverse clients. Comprehensive training and mentorship are provided to set you up for success.
What You'll Do:- Install and configure computer hardware, software, networks, printers, and scanners.
- Respond to client sites to troubleshoot and resolve IT hardware, software, and system issues.
- Escalate major and critical incidents promptly.
- Provide user training on ERP software usage.
- Offer 1st line support for ERP software, including responding to customer calls, assisting with implementation, and coordinating with the development team for fixes.
- Test new software developments to ensure quality.
- Education: Minimum Diploma in Computer Science, Computing Engineering, Information Technology, or equivalent.
- Experience: At least 1 year of technical support experience (hardware, software, networking, printers, peripherals). Knowledge of Linux is a bonus
- Skills:Troubleshooting and problem-solving.
Strong interpersonal and communication skills.
A passion for interacting with clients and delivering excellent support.
Basic understanding of networking and technical support principles.
Note: No prior ERP software or coding knowledge is required—training and mentorship will be provided.
Why Join Us?- A supportive environment with hands-on training and mentorship.
- Opportunities to work on ERP implementations and diverse client projects.
- A chance to grow with a team passionate about IT innovation and customer success.
Take the Next Step in Your Career
If this sounds like the role for you, apply now and embark on a journey of growth and opportunity in IT
.NET
Hardware
HTML
ERP
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JavaScript
Customer Success
Information Technology
Computer Hardware
SQL
Networking
Java
C#
API
Databases
Linux
C++
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