Travel Sales Agent x 2

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore ALIGN RECRUITMENT PTE. LTD. Full time
Roles & Responsibilities

Our esteemed client, a recently established travel agency, is actively seeking a dynamic and highly motivated individual to join their team as a Travel Sales Agent

Customer Engagement:

  • Engage with customers via various channels, including phone, email, and live chat.
  • Provide detailed information on travel destinations, itineraries, and related services.

Booking and Reservation Management:

  • Handle travel reservations efficiently, ensuring accuracy and completeness.
  • Liaise with airlines, hotels, and other service providers to secure bookings.

Issue Resolution and Customer Satisfaction:

  • Address customer concerns and complaints promptly and professionally.
  • Collaborate with internal teams to achieve swift issue resolution and maintain high customer satisfaction.

Sales and Service Enhancement:

  • Identify opportunities to promote additional services or upgrades to enhance the overall travel experience.
  • Strive to meet or exceed sales targets for ancillary services.

Documentation and Record Keeping:

  • Maintain accurate and comprehensive records of customer interactions and transactions.
  • Ensure all necessary documentation is complete for each reservation.

Adherence to Policies and Regulations:

  • Stay informed about industry regulations, company policies, and best practices.
  • Ensure strict compliance with all relevant travel regulations and guidelines.

Qualifications:

  • Preferably a diploma or equivalent in travel and tourism .
  • No Experience is required, Diploma and Degree holder are welcome
  • Good verbal and written communication skills.
  • Strong problem-solving abilities with acute attention to detail.

Working Day: Mon - Sun (Any 5.5 Days including Weekend)

Salary: Basic $2200 + Commission


Interested candidate may send your resume to evan@alignrecruitment.com.sg for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)


Tell employers what skills you have

Techsavvy
Sales
Felix
Customer Experience
Landlords
Customer Engagement
Property
Selling
Travel Sales
Compliance
Attention to Detail
Travel Agency
Customer Satisfaction
Customer Service
Real Estate
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