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Customer Service
2 months ago
- Scheduling of work and coordinating with workers and customers
- Manage phone calls and customer enquiries
- Provide quotation to customer
- Handle customer complaints
- Preparation of invoices
- Track stocks of office supplies and place orders when necessary
- Filing of documents
- Have experience working in air-conditioning sector
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Any ad hoc duties as assigned by the Manager
- Able to work 5.5 days work week
- Min. GCE O Level
Tell employers what skills you have
Ability to Multitask
Microsoft Office
Microsoft Excel
Administrative Work
Customer Support
Interpersonal Skills
Invoicing
Administration
Data Entry
Accounting
Presentation Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Scheduling
Customer Orientation
Able To Work Independently
Customer Service Experience