IT Service Desk Coordinator
1 week ago
Responsibilities:
- Manage sales administration and coordination to ensure high customer satisfaction.
- Address customer requests for quotations and product information for new purchases or license/maintenance renewals.
- Process confirmed sales orders.
- Handle customer delivery requests and coordinate with the Operations team.
- Assist with tender requirements and follow-up in liaison with Suppliers and the Technical Solution Team.
- Build strong customer relationships to identify additional business opportunities.
- Perform other administrative tasks as required.
Requirements:
- Minimum 'O' Level with 2 to 3 years of customer service experience, preferably in the Information Technology or IT System Integrator industry.
- Strong customer experience mindset with excellent listening, understanding, and response skills.
- Eager to learn and a team player.
Interested candidates who wish to apply for the advertised position, please click on the apply button
EA License No: 96C4864
Reg. No.: R2094940
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
Tell employers what skills you have
Switches
Microsoft PowerPoint
Field Service
Microsoft Excel
Aftersales
Well Organised
Customer Experience
Ticketing
Business Acumen
Customer Relationships
Service Desk
Customer Satisfaction
Cabling
Service Delivery
Customer Service Experience
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