Service Manager

2 weeks ago


Singapore ERTHAMILESTONE PTE. LTD. Full time
Roles & Responsibilities

A leading global provider of pile installation equipment and services is seeking a full-time, permanent Service Hub Manager for its Singapore Tuas facility. This role is crucial in overseeing repair, maintenance, production, and delivery of specialized equipment and spare parts, ensuring seamless operations across the region.

Role Overview:

Reporting to the Head of Service (who is based overseas), this role will be responsible for:

  • Managing daily operations at the Singapore service facility.
  • Leading the development and optimization of service processes.
  • Overseeing customer projects, equipment production, and new construction initiatives.
  • Collaborating closely with Sales, Service Delivery, Engineering, QHSE, and Finance.
  • Ensuring on-time, budget-conscious production, assembly, and delivery of equipment and spare parts.
Key Responsibilities:

Operational Leadership – Manage and develop service operations, ensuring efficiency and compliance with global standards.
Process & Performance Improvement – Establish optimized workflows for customer projects and internal equipment production.
Equipment & Spare Parts Management – Oversee repair, maintenance, and timely delivery of critical components.
Strategic Collaboration – Work with global teams to define best practices in design, operation, and maintenance.
Financial Oversight – Ensure all activities align with budget and project timelines.

Requirements:

Degree in Mechanical or Electrical Engineering, or Production Management.
3-5 years' experience in sales, operations, or servicing hydraulic systems in a manufacturing or heavy machinery environment.
Strong skills in budgeting, scheduling, and process optimization.
Proactive and adaptable leader, capable of working in a fast-paced setting.
International mindset, willing to collaborate with global teams and travel as needed.
Fluent in English, with excellent communication and stakeholder engagement skills.

This is an exciting opportunity to lead a critical service hub, drive operational improvements, and collaborate with a global team to support complex industrial projects.

If you are interested or would like more details, please apply

EA license: 24S2543 | R1659662

Tell employers what skills you have

Field Service
Preventive Maintenance
Leadership
Service Management
Field Service Management
Service of Heavy Machinery
Piping
Hydraulic Engineering
Petrochemical
Field Service Engineering

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